Supervisor, Mail Processing, Anticipatory Staffing, Eligibility List

Job Requisition Id : 198216

Business Function : Delivery Operations

Primary City : Ottawa

Other Location(s) : Province : Ontario

Employment Type : Full-Time

Employment Status : Term

Language Requirement : Bilingual Imperative (BBBB)

Employee Class and Level : OP 01

Number of Vacancies : [[numberOpenings]]

Recruiter’s name : VANESSA VIEUX

Position Reports To : MARTIN CARRIERE

Area of Competition : Qualified candidates, preference given to local candidates who are members of the Association of Postal Officials of Canada.

This requisition will be used to create an eligibility list for future term hires.

Posting Date (YYYY-MM-DD) : 2026 / 02 / 09

Closing Date (YYYY-MM-DD) : 2026 / 02 / 17

Job Description

The Supervisor is accountable for the safe and efficient management of the total mail processing operation within an assigned area so that plant operating targets and service and production standards are met during the assigned shift. This includes Plant and Section operating targets, production standards, service, quality, and health and safety. Provides guidance and leadership to employees and is responsible for all activities related to management of the workforce.

Job Responsibilities

Below are the main job requirements and responsibilities for the Supervisor, Mail Processing.

• Develops plans to meet daily / weekly / monthly goals, processing strategies, and employees required to meet service commitments. Continuously monitors staffing level and workload and adjusts as necessary during the shift, taking into account the impact throughout the Plant. Understands and works towards the goals and vision of operations such as productivity, customer service, cut-offs and quality.
• Promotes and implements work place safety and health programs for their work unit. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts inspections and investigations, and reports and follows up on accident incidences or unsafe operating conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May participate as a member of the local health and safety committee.
• Directs, coaches and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and / or union representatives on the application of the terms of the collective agreement, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff.
• Evaluates current operational methods and procedures and recommends improvements to optimize operational efficiency. Implements changes and communicates with support groups as required.

Job Responsibilities (continued)

Qualifications

Education

Experience

Other Candidate Requirements

Assets

Other Information

This requisition will be used to create an eligibility list for future term hires.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and / or functional limitation. Disability includes both visible and hidden conditions and / or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental / psychological, and memory.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.

Know the destination – We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.

Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.

Ignite our pride – We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values

Our Values have three dimensions : “We matter as individuals, We matter to one another, We matter to our country”

TRUST

I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.

We do our best work when we trust each other.

We value the trust Canadians have in us, and understand it is earned with every decision and interaction.

RESPECT

I understand respect is the foundation of a successful workplace.

We respect each other as colleagues and treat each other as we would like to be treated.

We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.

DELIVER

I challenge myself to safely deliver every day because what I do matters.

We are a network of people, united by what we accomplish and deliver together.

Delivering a stronger Canada for Canadians is at the heart of what we do

Position Occupancy

Applicants who are currently members of the employee group - the provisions of the collective agreement apply which respect to position occupancy requirements.

Applicants who are currently members of another employee group - should contact their human resources representative to learn more about their position occupancy requirements.

Interview Notification

Should you be contacted for an interview, you are required to notify your Team Leader. If you do not meet the position occupancy guidelines above, you will need to provide confirmation from your General Manager and Director, Human Resources responsible for your function / region that you can be considered for this opportunity.