Profit Centre Administrator

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.

We provide quality and cutting-edge products that help support residential, commercial, and infrastructure initiatives across Canada.

Coast Water Systems (CWS) and Engineered Pipe Group (EPG) are customer service driven Profit Centre’s located in Maple Ridge, BC.

Coast Water specializes in design, fabrication, and assembly of pre-packaged water and wastewater systems. Engineered Pipe Group is a leading wholesale distributor of high-density polyethylene piping systems and related maintenance and repair services.

Our location has a unique opportunity to work one role, under one roof, for both businesses.

Our tight-knit team works closely with our customers to meet their needs and requirements, from beginning to end and beyond.

Our solutions are custom-built to a client’s specifications, giving you peace of mind while saving you money and time. Our knowledgeable team, experience, and facility make CWS and EPG an essential part in the mechanical, industrial, and waterworks industry when it comes to getting the job done.

Job Description

The Profit Centre Administrator maintains the overall flow of the workplace while providing ongoing support to all team members.

The Profit Centre Administrator is responsible for answering all inquiries and directing them to the appropriate person(s), helping to create and maintain miscellaneous workplace documents, and participating in facilitating all meetings and staff functions.

Additional duties will include :

• Provide accurate and timely invoicing of customer shipments daily
• Assist in servicing customers including answering phones
• Filing of packing slips, pickers, and reconciled reports
• Reconciles daily transactions, Visa Statements, and prepares the bank deposit
• Obtain, review, verify and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
• Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds the customers’ expectations
• Works directly with the Profit Centre Manager to maintain production records and project hours
• Supports the sales team completing submittal packages
• Updates and maintains various Excel spreadsheets / Google docs
• Provides information directly to our web designer for website maintenance and updates social media platforms as required
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support all Profit Centre activities as part of the Profit Centre Team
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• Grade 12 diploma or equivalent; College and / or University degree an asset
• A minimum of 1 year of experience with customer service, accounts payable, accounts receivable, or similar role
• Knowledge of basic accounts receivable / payable bookkeeping practices and terms
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• High level of accuracy and an attention to detail
• Excellent relationship building skills with customers, vendors, and teammates
• Ability to prioritize work projects and multitask
• Able to learn and operate the applicable software system used to process orders

Additional Information

In addition, we will offer you :

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

Why Join Our Team?

Upon joining our team, you will be welcomed into a supportive, collaborative, and close-knit team that takes pride in a job well done while having fun along the way.

If you believe you have the motivation, tenacity, and the right mindset to take on a new role with us, apply now.

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential.

EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law.

We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

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