Description
Position at Chances Job Type : Casual Wage Rate : $17.77 per hour plus tips
The Gateway to Your Future
Gateway Casino is seeking a customer-service pro who loves working in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action.
This role is ideal for those who love interacting with the public and providing next-level support to our many guests who enjoy playing the slot machines.
In this role, you provide vital front-line customer support that includes observing slot players and machines in specific areas.
You will also offer instruction and answer questions on various games and machines to ensure our guests have a memorable experience at Gateway.
We Provide
- Employee benefits such as medical and dental
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
Key Responsibilities
- Floor Attendant : Greets, welcomes, and acknowledges guests; reserves slot machines; promotes casino initiativesSells bingo cards and productsManages a cash float, verifies and provides jackpot payouts and monetary change to guestsReplenishes and maintains slot machines, monitors machine stack lights to ensure prompt serviceMakes regular cash deposits with Shift CoordinatorPerform other duties as operational needs
- Cashier : Count and verify opening and closing floats for all coin, currency, chips, and marketing items.Exchange foreign and domestic currency.
Counts cash and value chips according to company policies and procedures.Records transactions in Casino Management Software and verifies printed reports.
Perform other duties as operational needs
Bingo Seller : Announce prize amounts and call numbers for bingo games.Check proper ID, sells bingo cards and products.
Identify bingo winners and pay out wins from float.Event preparation, including ensuring equipment readiness.Maintain accurate records.
Perform other duties as operational needs
What You Bring
- Experience handling cash and working with the public.
- Superior customer service skills and ability to work in a fast-paced environment.
- Basic knowledge of slot machine functions is an asset.
- Able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper.
- Serving It Right (BC) / Proserve (Alberta) certificate / Smart Serve (Ontario)
- The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province).
- DealUs In (Phase 1) and Reel Facts VLT training within 30 days of start (Alberta).
- Ability to multi-task and thrive in a team environment.
- A willingness to develop new skills and stay on top of the latest industry news and insights.
Why Work for Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations.
Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.
Get to Know Gateway
Gateway Casinos & Entertainment Limited ( Gateway ) is one of the largest and most diversified gaming and entertainment companies in Canada.
Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms.
Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio.
A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers.
Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.
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