Feeder On-Road Supervisor

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description : Job Summary :

Manage the day-to-day dispatch and scheduling of delivery and pickup routes.  Supervise, hire, train, recognize and discipline staff engaged in courier operations.  Provide leadership by co-ordinating the efforts of all employees toward continuous improvement and other emerging quality improvement initiatives.  Motivate staff toward service excellence and job security through increased revenue, cost-reduction awareness and high performance standards.  Develop and maintain programs that foster and enhance employee and customer relations.  Support cross-functional initiatives as required.  Report and account for all safety, service, people, cost and revenue indicators for this operation.

Reporting Staff :

Full and part-time union service providers and non-union administrative support staff.

Major Responsibilities :

• Develop and maintain a stable workforce
• Hire, train, motivate, recognize and discipline staff as required
• Develop and enhance safety, quality, service and production programs
• Analyze employee and customer-related surveys, analyze specific indicators in order to continuously improve relationships
• Report on and account for all aspects of the operation
• Maintain an effective administrative system - vacations and optional days, audits, employee records and files, seniority lists and all other required documentation
• Investigate and report all injuries and auto accidents
• Comply with all federally regulated health and safety and Labour Canada guidelines
• Investigate and report all service disconnects or failures
• Develop initiatives to reduce overall centre costs and increase revenue and production

Primary requirements.

costs for obtaining a licence for various classes of driver's licence);

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.