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Branch administrator
Branch administratorBanque Nationale du Canada • Ottawa, ON, CA
Branch administrator

Branch administrator

Banque Nationale du Canada • Ottawa, ON, CA
4 days ago
Job type
  • Full-time
Job description

Area(s) of interest : Advisory services, Personal banking

A career as a branch administrative assistant at National Bank Financial, your ability to work in synergy with clients and colleagues will be a key asset. In this role, you’ll be responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in effect.

  • Ensure that day‑to‑day branch operations related to financial transactions are compliant
  • Act as a contact person with respect to operational issues, HR questions and logistical needs for branch employees
  • Disseminate administrative procedures and policies and ensure that branch employees understand and comply with them
  • Perform rigorous follow‑ups as recommended by Internal Audit and Compliance
  • Closely monitor budgets related to branch activities
  • Make sure that the premises and a quality work environment are maintained
  • Provide administrative support to the Regional Manager on a variety of tasks

Your team :

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

You’ll report to the Regional Manager for your branch’s region. Collaboration and partnership will be key to your success.

Prerequisites :

  • College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
  • Experience in the investment industry, an asset
  • Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
  • Very good knowledge of Word, Excel and Outlook
  • Excellent interpersonal and organizational skills
  • Excellent verbal and written communication skills
  • Skills

  • Change Management
  • Communication
  • Conflict Resolution
  • Critical Thinking
  • Emotional Intelligence
  • Multitasking
  • Organization Skills
  • Recruiting
  • Stress Management
  • Teamwork
  • Accountability
  • Client-focused
  • Decision Making
  • Detail-oriented
  • Digital literacy
  • Benefits

  • Health and wellness program, including many options
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Virtual sleep clinic
  • In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

    Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

    We're putting people first

    We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrierfree workplace that is accessible to all employees.

    We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

    Come live your ambitions with us!

    Why work at National Bank?

    For an environment that supports your career path

    There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on‑the‑job learning and training, co‑development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

    For an inclusive and diverse environment

    We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

    Sign up to get information on what’s new for your career and our events.

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    Branch administrator • Ottawa, ON, CA

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