Position Details
What you will do :
The QA Specialist is a subject matter expert and possesses technical management :
- Lead the build and execution of the QA programs
- Perform quality and technical evaluations on technical insurance professionals
- Perform trend analysis, identify performance gaps and quality improvement opportunities
- Create and Lead QA Alignment & Calibration meetings, facilitate QA Training and Support
- Create, update and maintain QA evaluation forms & guides and project documents
- Design, produce and deliver QA results and reports
Who you are :
- 10 + years’ of comprehensive Property Damage Claims experience or a combination of with 5 -10 years of experience in Quality Assurance
- Post-Secondary diploma / degree or CIP designation, or equivalent combination of education and business industry experience as an equivalent
- Strong skills in Microsoft Office product suite, Data Analysis & Trending
- Experience in analyzing key quality performance metrics, as well as implementing, and maintaining quality procedures and processes
- Excellent decision making and problem solving skills, coupled with strong communication skills, to present evaluation recommendations to influence and engage others
- Fully Bilingual in English and French is a strong asset
- Preferred : Experience with Lean Six Sigma statistical analysis tools
- Telework opportunity available for this position*
Residential Quality Assurance Specialist
Residential Quality Assurance Specialist. Director, Quality Assurance this role is a member of the national operations team and is responsible for the implementation of residential initiatives to support growth and contribute to the quality of reports being sent to our clients; aligned with the Nati...
Quality Assurance Specialist II - Second Shift
JOB DESCRIPTION Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Markham distribution center is looking for a new Quality Assurance Specialist II to join our Contract Logistics team. The Quality Assurance Specialist II ...
Field Sales Executive - Multi-Brand - GTA: Scarborough/Markham - Contract 12 months
In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and many others...
AVP, Legal Real Estate (Contract - 12 Months)
CT REIT is currently looking for a Senior Real Estate Lawyer to join our legal team.You will report to our SVP, General Counsel and Corporate Secretary and you will be responsible for the preparation and negotiation of legal documentation in connection with all acquisitions, dispositions, developmen...
Specialist, Supplier Relationship Management (1 Term Opportunity - 12 months)
Work requires investigating contract related disputes between clients and contractor/suppliers, interpreting the contract and formulating solutions to protect the interests of the GTAA. Use in-depth understanding of contract management to support business units in ensuring supplier adherence with co...
Quality Assurance Specialist
QA Department and Senior Quality Assurance Manager in daily activities to uphold our quality standards across all operations. Knowledge of food safety principles (HACCP), GMPs, and Quality Assurance programs for food, Natural Health Products (NHP), and/or Dietary Supplements, as well as cosmetics. C...
[WWS] Director, Creator Management (Long-Term Contract, 12 months)
Reporting into the Head of Creator Management, the Director of Creator Management will lead a team of Creator Managers and Specialists to manage and grow the roster of Wattpad and WEBTOON’s most influential creators. You understand basic contracting. ...
Senior Financial Advisor - Spadina & Dundas Branch- 12 months contract- Mandarin/Cantonese fluency
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.At Scotiabank we help employees build their futures – where they can be themselves, and win together.With a commitment to diversity and inclusion and a performance-oriented culture that includes coa...
Bilingual Specialist, Account Processing (12-month Contract) - Tangerine
As the Specialist of Account Processing, you are the Subject Matter Expert with experience to provide thorough problem resolution as related to customer transactions generated by the Service and Sales, Café's, mail-in, online applications and from various other departments, with an emphasis on quali...
Actimize Application Developer - 12 months Secondment/Contract
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir.Les membres de notre éq...