RQ11372 - Solution Architect - CRM - Intermediate

Must Have:

Microsoft Dynamics 365 Ecosystem Expertise: Deep hands-on experience architecting and integrating solutions specifically within Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O).

Experience and Skill Set Requirements

A Note on the VOR Master Service Agreement:

The VOR Master Service Agreement expires on April 5, 2027, and includes a six (6)-month survival clause, allowing the Statement of Work (SOW) to continue, if operationally required, until October 5, 2027. Extension(s) are only allowed using unused days and/or funds remaining on the contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW. JTS may exercise its option(s) to extend the SOW beyond April 5, 2027, in accordance with the survival clause.

The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements

Mandatory Requirements

Extensive Enterprise Architecture Leadership: At least 8 years of experience leading the strategic implementation and architectural design of enterprise-level solutions within complex, distributed environments.

Microsoft Dynamics 365 Ecosystem Expertise: Deep hands-on experience architecting and integrating solutions specifically within Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O).

Azure Cloud & Integration Proficiency: Proven expertise in designing end-to-end architectures leveraging Microsoft Azure services (e.g., App Services, Data Factory, Synapse) and establishing robust CI/CD strategies.

OPS Governance & Strategic Communication: Demonstrated experience navigating Ontario Government Enterprise Architecture processes, including securing approvals from the Architectural Review Board (ARB) and Cyber Security Assessments.

Desired Skills and Experience

Microsoft Dynamics 365 & Power Platform Expertise: In-depth knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) functionalities, proficiency in the Power Platform (Power Apps, Power Automate, Dataverse), familiarity with D365 development tools (C#, X++, Power FX), and strong understanding of D365 data models.

Enterprise Architecture & Strategic Design: Proven experience (typically 8+ years) in developing and managing complex technical architectures, expertise in creating design artifacts, ability to define optimal technology stacks for various environments, and experience with structured methodologies for large-scale enterprise applications.

Cloud, Data, & Integration Acumen: Deep knowledge of Microsoft Azure services (App Services, Azure SQL, Networking, Security Center), experience designing large-scale integrations, proficiency in defining strategic approaches for data warehousing (Azure Synapse Analytics), and understanding of CI/CD and DevOps practices.

Governance, Leadership, & Communication: Experience navigating the OPS Architectural Review Board (ARB) and Cyber Security Assessments (Threat Risk Assessments), superior communication skills to translate complex technical challenges, proven ability to gain buy-in from diverse teams, and ability to proactively identify and mitigate architectural risks.

Resumes Evaluation/Criteria:

Criteria 1: Technical Architectural & Microsoft Ecosystem Expertise - 45 Points

Proven experience in leading architectural design for enterprise-level Dynamics 365 (CE and F&O) implementations. Expert knowledge of Azure cloud services (App Services, Dataverse, Synapse) and the Power Platform ecosystem.

Criteria 2: Strategic Design & Governance Acumen - 30 Points

Experience navigating OPS-specific governance, including the Architectural Review Board (ARB) and Threat Risk Assessments (TRA). Ability to translate business requirements into complex technical and information architectures.

Criteria 3: Leadership & Communication Skills - 20 Points

Strong communication skills to articulate technical solutions to non-technical senior leadership. Proven ability to gain consensus among diverse project stakeholders and vendor resources.

Criteria 4: DevOps & Performance Optimization - 5 Points

Experience establishing CI/CD strategies and optimizing system performance across distributed cloud environments.

Knowledge Transfer

What needs to be KT

Document development, integration, and support activities performed, including configuration, customization, integration, and stabilization tasks

To whom

Project Manager / Team members

When

1:1 meetings / team meetings / documentation on SharePoint and DevOps site, throughout the duration of the project life cycle etc.