System Integration and Configuration Specialist

Job Description

Job Description

We are seeking a skilled Systems Integration and Configuration Specialist to join our dynamic team. The ideal candidate will be responsible for documenting integration plans, working with Production and PMO to capture customizations in builds and deployments and integrating various hardware and software components to ensure seamless functionality within complex systems. This role requires strong technical expertise, attention to detail, and excellent problem-solving skills.

Key Responsibilities :

• Working with Production-Operations teams throughout the design process of complex proprietary, enterprise solutions.
• Prepare detailed rack diagrams and configuration documents from lines items from technical system quotes.
• Review of customer quotes as generated by the Outside Sales Team and the Inside Technical Sales Manager.
• Understand and anticipate client needs, providing timely solutions to build and sustain positive client relationships.
• Maintain a high level of product knowledge and the ability to explain complex concepts.
• Assisting with reviewing all new customer purchase orders after they are entered into the company ERP system.
• Assisting preparing detailed configuration documents for new system deployments and upgrades.

Required Qualifications

Additional Requirements and Attributes :

Work Environment :

About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accessible accommodation formats and communication supports for the interview process upon request.

Our hiring process does not use artificial intelligence (AI) tools for screening, assessing, or selecting applicants. All applications are reviewed and evaluated by our HR team.