Search jobs > Ottawa, ON > Customer service representative

Customer Service Representative - Overnight (Bakery)

Farm Boy
Ottawa, ON, CA
$52K-$55K a year (estimated)
Full-time

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This overnight position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers.

The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

  • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work, storage and store areas clean and safe at all times by performing general housekeeping as required, including sweeping, mopping and dusting.
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications

  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment :

  • Required to stand for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

10 days ago
Related jobs
Stafflink
Ottawa, Ontario

This exciting Call Center opportunity is for individuals with excellent customer service skills to join a growing team on a long-term contract! The clients are looking for individuals with a super star personality and great customer service skills. After the training, the successful candidate must b...

Apex Focus Group
Gatineau, Quebec
Remote

Position: Paid Panel Immediate Start - Remote Part-Time/Full-Time - Customer Service Representative WelcomeOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies. This is an excellent opportunity to supplemen...

Scotiabank
Ottawa, Ontario

Build strong customer relationships and deliver excellent customer service. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:. Have strong customer service skills. Guided by our purpose: "for every future"...

ABZAC GROUPS
Canada

Resolving customer inquiries and requests and ensuring strong customer satisfaction. You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Industrial industry. Abzac gives itself means of being geographically close to its customers and the markets ...

Toward Jobs Online
Ottawa, Ontario

If products or services are provided, you must actually use them. ...

Randstad Canada
Ottawa, Ontario

We're working with a well established company who's looking for a Customer Service Representative to join their successful and growing team in Ottawa! You'll be helping clients by advising them on products and managing their orders. Are you passionate about building relationships with clients? Do yo...

Concentrix
Ottawa, Ontario
Remote

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/...

Mier Human Capital Moreover
York Region, ON

Job Title: Customer Service Representative. Customer Service Representative. Process customer orders in a fast-paced environment. Communicate with customers via phone and email. ...

Concentrix
Edwards, Ontario
Remote

Customer Service Representative-Remote (Bilingual: Spanish / English). This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...

Intelcom
Gatineau, Quebec

Why choose Intelcom and become one of our Operations Customer Service Representative?. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are ...