Operations Manager

WHO ARE WE?

Founded in 1994, CBIG is a dynamic and innovative company that is deeply rooted in the Prince George, BC community. While our clients span across Canada, - with our many partnerships and affiliations - we can offer you the strength and stability of a large company while still maintaining the personal touch of a smaller, local provider.

Over the years, we've experienced significant growth, yet our unique approach enables us to blend the strength and stability of a large company with the personalized care of a local provider.

YOUR ROLE

As an Operations Manager at CBIG, you will play a crucial part in ensuring the efficiency and effectiveness of the organization.

YOUR IMPACT

• You will ensure operational efficiency and optimize the use of resources like manpower, materials and time.
• You will manage staff development and employee training.
• You will lead meetings, take notes and follow up for accountability.
• You will work on strategic initiatives to ensure alignment with organizational goals and ensure Operations are in line with overall company objectives.
• You will create and implement performance assessments and training practices.
• You will work on compliance and risk management duties.
• You will facilitate the onboarding of new staff.
• You will enforce Workplace Policies and Employee Handbooks.
• You will update and maintain CRM systems.
• You will lead CBIG Team Events and a promote positive culture.

WHAT TO EXPECT

Within 90 Days

• Meet the teams in all locations.
• Liaison with GH IT, HR, and Finance.
• Review and update all Employee and Compliance Manuals.
• Become proficient in CRM and working with CRM Superuser.
• Meet with each department Manager to understand the business.
• Work with Senior Management to implement strategic objectives and take notes in all meetings and distribute to leadership.

THIS IS YOU

• You have a post-secondary education in a related field (ie. Operations or Business Development)
• You have experience leading in an office environment and collaborating to promote a positive work environment for everyone.
• You have excellent interpersonal skills with the ability to communicate effectively.
• You are a self-starter with a proactive attitude, capable of working independently and taking initiative.

WHAT YOU'LL GET

• Competitive compensation package.
• Competitive and customizable benefits.
• Opportunity to contribute directly to the growth of our business.
• Collaborative work environment that values your input.
• Professional development and growth opportunities.

COMPENSATION

At the time of this posting, the estimated annual base salary range for this position is $85,000 - $100,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education / training.

This range reflects the annual base salary only and does not encompass our comprehensive total rewards, benefits, and potential bonuses that we proudly offer.