Application Support Specialist

Join to apply for the Application Support Specialist role at Canadian Cancer Society .

Canadian Cancer Society provided pay range

This range is provided by Canadian Cancer Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$56,000.00 / yr - CA$84,000.00 / yr

Job Title : Application Support Specialist

Vacancies : 1 current vacancy

Location : Any CCS Office (Toronto, Vancouver, Ottawa, Calgary, Halifax, St John’s, Kelowna, Prince George, Hamilton). Detailed office location information can be found by visiting https : / / cancer.ca / en / contact-us

Work Model : Hybrid Work Model

Salary Band : 5 ($56,000 - $84,000 CAD)

Mission & Vision

The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all types of cancer, across Canada. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.

Reporting Structure & Role Focus

Reporting to the Senior Manager, Technical Solutions, the Application Support Specialist provides high-level technical support for a range of business applications. The position focuses on ensuring optimal application performance, facilitating smooth integrations, conducting quality assurance (QA), and supporting users with Salesforce, SQL-based systems, and other related software.

What You’ll Be Doing

• Collaborate with development teams to perform testing, identify bugs, and ensure patches and new features meet quality standards.
• Create and maintain technical documentation, including support procedures, FAQs, and knowledge base articles.
• Provide training sessions and resources to end users to improve their understanding and proficiency with applications.
• Monitor application performance and system alerts to proactively resolve potential issues.
• Follow best practices in maintenance, configuration, development, quality assurance, data integrity, and root cause analysis.
• Offer technical assistance to troubleshoot issues related to Salesforce, app integrations, and related tools or plugins. Liaise and coordinate with DAS teams, technical personnel, stakeholders, and vendors as needed.
• Support other Salesforce roles, including administrators, analysts, and data scientists, as needed.
• Use the ticket system to contribute to a knowledge base for problem solving; create and maintain documentation related to the design and processes developed.

Solutions Management

Projects And Others

Qualifications

What You Can Expect From Us

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change.

Core values : Courageous, United, Caring, Rigorous.

We offer competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance–and a fulfilling work environment where your efforts make a meaningful impact daily.

We Celebrate Diversity

We celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity‑deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others.

How To Apply

Qualified candidates are invited to submit their resume, cover letter and salary expectations by January 9, 2026.

We thank all candidates for their interest and advise that only those selected for an interview will be contacted.

Legal & Equity Statements

CCS is dedicated to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. Employees are not permitted to smoke on or around CCS premises or while carrying out CCS business.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industry

Non‑profit Organizations

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Contact : LinkedIn : https : / / www.linkedin.com / company / canadiancancersociety | Facebook : https : / / www.facebook.com / canadiancancersociety | YouTube : https : / / www.youtube.com / canadiancancersociety | Bluesky : https : / / www.bsky.app / user / canadiancancersociety

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