Job Details
Description
Make an impact with our Administration team as a Receptionist. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients.
As a trusted advisor, you’ll ensure the efficient and effective operation of our business.
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada.
Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.
Responsibilities
Receiving and managing calls
- Answer and direct telephone calls and requests for information to the appropriate person in a professional and courteous manner;
- Provide outstanding telephone service.
Reception and customer service management
- Greet visitors and answer questions as required;
- Direct visitors to the appropriate location and provide them with the necessary documents;
- Work with office staff to improve speed and efficiency of service;
- Ensure that the office is open in the mornings and protected against break-ins during lunch hours, staff absences and after hours, unless otherwise specified.
Administrative follow-up
- Process and distribute mail daily;
- Maintain documents required for work (signs, lists, etc.);
- Provide administrative support to office staff as needed (prepare documents, make calls, etc.);
- Prepare the office meeting room prior to meetings and clean it up afterwards;
- Assists in sending and transmitting faxes, photocopies, signs, messages for employees, management, etc;
- Report problematic events or questions to management;
All other related tasks.
Skills and Experience
- Dynamic, efficient and able to work as part of a team;
- Superior written and verbal communication skills;
- Professionalism and discretion;
- Autonomy and initiative;
- Adaptability and stress management skills;
- Good judgment, effective management of priorities, organizational skills;
- Openness to criticism.
- Excellent knowledge of French and English (spoken and written);
- DEP in secretarial studies or any combination of relevant experience and training.
- 3 years' experience in a similar position.
- Bilingualism in French and English.
- Proficiency in Microsoft Office suite.
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