Job Responsibilities
The IT Service Management Consultant will be responsible for on-site and remote support of a customer’s implementation. This is a consulting role with a heavy slant toward the technical aspects of a deployment.
- Provide leadership on the development of the Business Intelligence and architecture, for new service deployment and lifecycle management
- Implement designs, taking into consideration company and industry best practices
- Prepares thorough technical documentation on the systems and programs developed
- Responsible for a leading role in the development of commercial-grade software applications
- Willingness to travel a minimum of 50% Travel may vary and be irregular in order to meet the objectives of employment and to accommodate the changing needs of the Company
Job Requirements, Essential
- Progressive experience in maintaining, designing and implementing IT infrastructure solutions.
- Project management skills and discipline
- Excellent Report writing skills.
- Strong professional image.
- Ability to focus, work well, and remain even keeled under pressure.
- Excellent analytical, interpersonal, and oral and written communications skills.
- Ability to multi-task and consistently meet key deadlines.
- Ability to work independently and provide quality output with minimal supervision / direction.
- Can communicate and interact effectively at all levels of the organization.
Job Requirements, Desirable
- Programming (HTML, JAVA)
- Database Design
- Bilingualism is a definite asset
- Configuration management and deployment applications
- Microsoft Office suite and Microsoft Project
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Certifications:ServiceNow CIS (Certified Implementation Specialist – FSM)ServiceNow CSA (System Administrator Certification)ServiceNow CAD (Certified Application Developer)Must Have:Experience on JavaScript, Scripting in ServiceNow, Mobile Development and ATF (Automated Test Framework) Test case Dev...
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