RQ07756 - Software Developer - CRM - Senior

Responsibilities

• Conductssupport maintenance prototyping and configuration of a complexOracle SiebelSolution
• Handsonconfiguration and troubleshooting of issues of Siebelimplementation and its integration with subsidiary systems such asPEP ONEKEY ERDMS Oracle Service Cloud GIS (ArcGIS) in Developmentand Productionenvironments
• Developmentand configuration of integration of Siebel with other ministryapplications using web services or othermechanisms
• Conductroot cause analysis to troubleshoot and resolve defects / incidentsresolveissues
• Documentingprocesses and technical designs and updating buildbooks
• Provideaccurate estimates for proposed features / enhancements and reviewthe estimates from other team members for completeness andaccuracy
• Engagingwith LRC and program staff to develop techniques to expediteimplementation; works closely with Project Manager and leadarchitect and participate in the planning and designprocess
• Designand develop prototypes and proof ofconcepts
• Documentbuild books working with LRC staff on actual implementationdocument performance measures of the newenvironments
• Knowledgeand experience to evaluate fit / gap analysis between highlevelrequirements and Oracle Siebel Public Sectorcapabilities
• ResearchOracle tools and techniques to inform / recommend improved designfunctionality and / orperformance
• Developunit testing scripts to confirm successfulinstallation / configuration
• Developingprototype integration framework to ensure the successfulimplementation using Open UI scripting EAI EIM ETL web services andRESTservice
• Developbuild books working with LRC staff on actual implementation;documenting performance measures of newenvironments
• Planand develop data migration and / or integration (ETL or web services)from other ministry solutions to the Siebelsolution
• Ensurecompliance with I&IT and Communication standards anddirectives (e.g. AODA digital design principles and web styleguides)
• Ensuredesigns are resizable / scalable for multiple screenplatforms
• Recommenddevelopment and support technologies that provide more efficientcodemanagement
• Ensureweb pages are AODA compliant and are compatible across multiplebrowsertechnologies
• Developtesting scripts to ensure integrity duringchange
• Definediagnostic methods to help incidentmanagement
• Engagewith LRC staff to troubleshoot problems in DR / RR migration and LOVmigration

KnowledgeTransferRequirements

• Knowledgetransfer is expected to occur throughout the duration of theassignment through regular meetings touchpoints and workingsessions with LRCstaff
• Alldesign development artefacts and source code including all relevantand complete documents must be transferred to the ministry in thedesignated repositoriesprovided
• Dedicatedknowledge transfer sessions will be scheduled to ensurecompleteness of knowledge transfer and all documentation is sharedand allow LRC staff to ask clarification and / or follow upquestions

Skills

Experienceand Skill SetRequirements

EvaluationCriteria :

SolutionDevelopment Experience

• 10years experience (including recent experience) solutioning andhandson configuring complex Siebel Public Sector solutionsincluding the use of integration with Siebel eServices SiebelRemote Siebel EAI EIM SMARTScript Web Services and Siebel BIPublisher
• 5years hands on experience in developing RESTful service withJSON
• 10years experience integrating with Single Sign On solutions like OIDONeKey GOPKI and PublicSecure
• 5hands on experience customizing Siebel Open UI and PM / PRscripting
• 5years handson developments experience with Siebel Smart Scripts andTask basedUI
• 4 yearshands on experience with Jscript boostrapframework
• 10years experience developing unit testingscripts
• 10years setting up and developing solutions with multiorganizationdata structures and datavisibility
• 10years experience configuring picklist and list ofvalue (LOV) formultiple organizations and multiplelanguages
• 2years experience configuring in Siebel IP20.x
• 5years experience developing integration using RESTservice
• 5years experience with developing unit testing scripts to confirmsuccessfulinstallation

TechnicalSkills

• 10years of demonstrated and hands on experience with Siebel PublicSector 8.x
• 10 yearswith Siebel data modelling andEIM
• 5 yearsof hands on experience with Siebel OpenUI and PM / PRscripting
• 10years demonstrated and hands experience with Siebel eservicesSiebel EIM BI Publisher reports Javascript HTML5 and CSS.
• 5 yearsdemonstrated and hands experience with the planning of ETLmigrations of data from legacy solutions to the new Siebel solutionusing tools like EIM and development of custom data loaders
• 10 yearsdemonstrated and hands experience with Siebel EAI Web Service Datatransformation andintegration

InstallationDesign Configuration Integration and Troubleshooting

• 10years of hands on experience installing designing and configuringcomplex Siebel Public Sector systems including use of Siebel ADMOracle OID for single Sign on authentication and Siebel server toserver encryption for high sensitive data.
• 10experience troubleshooting and resolving issues of large complexSiebel Public Sector that including integration with severalsystems and use of Single signon.
• 10 yearsof hands on experience in integrating Siebel Public Sector withnonSiebel systems like ESRI Address Lookups (e.

g Canada Post) SaaSsolutions like Oracle Service Cloud and traditional middlewareslikeBizTalk

• 10years of hands on experience on development best practices andstandards with SiebelRepository
• 5years of demonstrated and hands on experience on AODA WCAG andassistivetechnologies
• Experienceand understanding of Workspace and paralleldevelopment
• Experiencewith evaluating and documenting Siebel upgrade paths

MethodologiesDocumentation and SoftSkills

• Demonstratedknowledge and understanding of Oracle development methodologiestools andresources
• Demonstratedexperience with documentation of technical blueprints buildbooksand proceduremanuals
• Experiencewith documenting processes and enhancement buildbooks
• Demonstratedability to research and recommend Oracle tools and techniques thatcould beleveraged
• Experiencewith developing prototype buildbooks
• Experiencewith documenting performance measures of the newenvironments
• Experienceworking in an agile project deliveryteam
• Excellentanalytical problemsolving and decisionmaking skills
• Strongcollaboration skills with a proven track record for building strongworking relationships
• Ademonstrated team player with a track record for meeting deadlines
• Strongverbal and written communication skills
• Strongcommunication skills to present technical designs / solutions tobusinessclients

Musthaves :

• SiebelPublic Sector 8.x (10 years) with 2 year experience with SiebelIP2018
• Siebeldata model (10 years) : Data model extension EIM
• SiebelRemote (10 years) : Docking Object Siebel Anywhere
• SiebelOpenUI (7 years) : PM / PRScripting
• SiebelSmart Scripts and Task Based UI (5 years)
• SiebeleServices ( 10 years)
• Siebel EAIEIM BI Publisher Reports (10 years)
• OracleService Cloud (OSC)
• JavaEnterprise Edition (J2EE) Java JavaScript jQuery Jscript bootstrapframework HTML 5 and CSS (5 years)
• REST webservice (using JSON) (5 years)

Nicetohave :

AODAWCAG and Webaccessibility

Requirements

Musthaves :

• 10years experience (including recent experience) solutioning andhandson configuring complex Siebel Public Sector solutionsincluding the use of integration with Siebel eServices SiebelRemote Siebel EAI EIM SMARTScript Web Services and Siebel BIPublisher
• 5years hands on experience in developing RESTful service withJSON
• 10years experience integrating with Single Sign On solutions like OIDONeKey GOPKI and PublicSecure
• 10years of demonstrated and hands on experience with Siebel PublicSector8.x

Developer