Medical records clerk Jobs in Toronto, ON

Job Description

What is the opportunity?

You will be part of the RBC Law Group supporting RBC Insurance and its various lines of business/corporate entities. As a Law Clerk on the Insurance Disputes Management Legal team, you will assist with various types of legal actions involving primarily disability and life insurance, but also with respect to the sale and administration of home, auto, and creditor insurance. While this in-office position is ideally located with the Insurance law team in Mississauga, RBC would also consider candidates who would prefer to work at RBC Head Office in downtown Toronto.

What will you do?

• Monitoring and managing insurance legal escalations (new legal actions, third-party demands etc.) and Legal and Compliance Reviews inbox

• Working with in-house counsel to respond to legal escalations

• Receipt and review of insurance claim files and other relevant documentation related to disability and life insurance litigation

• Locating and obtaining relevant documentation

• Preparation of litigation summaries which include:

  • accurate description of the claim details

  • potential coverage issues or other suggestions for defence handling

• Affidavits of Documents: preparation of AODs, including liaising with external counsel and internal deponents to ensure timely execution of the AOD

• Creating and managing litigation holds and e-discovery requests when necessary

• Pre-Discovery documentary requests: assisting internal and external counsel to obtain further relevant documentation beyond the claim file

• Post-discovery undertakings: coordinating preparation of responses to undertakings for RBC Life, liaising with business/functional partners, and with external and internal counsel

• Data input: verifying and managing relevant inputs for the Law Group matter management (TyMetrix) system

• Such other projects or assignments as from time to time are required

What do you need to succeed?

Must-have

• Law clerk diploma and/or paralegal certificate/degree

• Self-initiative, curiosity, excellent problem-solving and client service skills

• Ability to ensure accuracy, attention to detail and meet deadlines

• Interacts well with others, and is a flexible team member

Nice-to-have

• Experience as a law clerk or paralegal in a law firm (ideally insurance defence) or an in-house legal department

• French Language skills – good comprehension of written French

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our internal clients succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities

Job Skills

Communication, Confidentiality, Customer Service, Desktop Tools, Detail-Oriented, Document Management, Group Problem Solving, Interpersonal Relationships, Long Term Planning, Results-Oriented

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-13

Application Deadline:

2026-06-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.