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Jobs in Canmore, AB

Last updated: 2 days ago

Reservations Coordinator

Mike Wiegele Helicopter SkiingHarvie Heights, Alberta, Canada
Full-time

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiege... Show more

 • Promoted

Data Entry Product Support - $45 Per Hour - No Experience

OCPACanmore, Alberta, CA
CA$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Data Entry Product Support - No Experience

OCPACanmore, Alberta, CA
CA$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service - Work from Home - Flexible Schedule

Tim's FinancialCanmore, Alberta
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Remote Product Tester

OCPACanmore, Alberta, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work From Home Product Tester

OCPACanmore, Alberta, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Excel Specialist

Micro1Canmore, Alberta, CA
CA$20.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

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Nanny Wanted - Relocating To Canmore In The Summer And Looking For A Dedicated Nanny For Our Kids

CanadianNanny.caCanmore, Alberta, Canada
Full-time

We are a very active family with 3 kids relocating to Canmore full time in August.My two oldest will be going into grades 2 and 5.And my youngest will be turning 4 in October.We have a son and two... Show more

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Pet Sitter Wanted - Join Our Canmore Team: Hiring A Caring Pet Sitter For $75 Daily To Love And

PetSitter.comCanmore, Alberta, Canada
CA$75.00 hourly
Full-time

Hi there! My name is Carl, and I am looking for a reliable pet sitter for my beloved dogs in Canmore, Alberta.If you have a passion for animals and are experienced in pet sitting, I would love to h... Show more

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Sales Rep (Work from home) - urgent hire!

Altig/AO Globe LifeCanmore, Alberta
CA$76,000.00 yearly
Remote
Full-time

If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.A Sales Representative plays a crucial role in driving business... Show more

Remote Product Tester - No Experience

OCPACanmore, Alberta, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Rosario looking for a babysitter or nanny in Canmore

SitlyCanmore, CA
Part-time

We have 1 child (1 boy, 0 years old).Feel free to contact me so we can make an appointment. Show more

 • Promoted

Maintenance Planner / Scheduler

Graymont LimitedExshaw, AB, Canada
Full-time

Ensure safety considerations are given top priority in work order planning.Planning and scheduling of maintenance work for electricians, mechanics, and contractors.Work directly with Maintenance an... Show more

Remote Sales Representative - High earnings potential 140k+

RogersCanmore, Alberta
CA$60,000.00 yearly
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Show more

Data Labeling Specialist: Remote Contract

WorkadaCanmore, Alberta, ca
Remote
Full-time

Evaluate outputs from AI models, text, images, video, and documents against detailed criteria.Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your... Show more

 • Promoted

Remote Work - No Experience

OCPACanmore, Alberta, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingCanmore, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Remote Powerpoint Specialist

Micro1Canmore, Alberta, CA
CA$20.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Work From Home Product Tester - No Experience

OCPACanmore, Alberta, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Housekeeper Wanted - Part Time Housekeeping & Home Reset – 4 Hrs/Week (Flexible Days)

Housekeeper.comCanmore, Alberta, Canada
Part-time

I'm looking for a reliable, part-time housekeeper to help with a weekly house reset here in Canmore, Alberta.The job is about 4 hours a week, and I’m super flexible on the day and time so it ca... Show more

 • Promoted
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Reservations Coordinator

Reservations Coordinator

Mike Wiegele Helicopter SkiingHarvie Heights, Alberta, Canada
30+ days ago
Job type
  • Full-time
Job description
Year Round

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Reservations Coordinator

Type: Full Time, Year Round

Location: Blue River, BC

Reports to: Sales & Guest Relations Manager

Overview:

Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the telephone, email, and in person. Accountable for dealing with guest inquiries, bookings, and requests. Ensure communication flow is maintained for relevant issues to all interested parties. Assist with weekly reports.

Responsibilities:
  • The Reservations Coordinator is responsible for the functions and activities occurring during the day-to-day business in the reservations department.
  • Know products and services & be an information expert.
  • Maintain awareness of new products and services, and competitor activities.
  • Maintain guest data bank by entering potential guests, updating existing guest profiles, adding notes & special requests that pertain to any department.
  • Maintain accurate guest reservations including but not limited to package type, dates and ski days, price, number of people, applicable incentives and discounts, accurate tax, adding notes & chalet, guide, and other special requests that pertain to any department, and arrival forms. Periodically check for missing information.
  • Assist in maintaining and updating reservations computer modules and databases including RDP and other applicable software systems.


Communication
  • Extensive guest correspondence through:
    • Phone management (answering, making calls, follow-up on voicemails) for the Reservations department lines and direct phone line. It is crucial that all calls are answered promptly and with enthusiasm.
    • Email management of personal and shared accounts.
  • Actively participate in timely communication and follow-up to guests and potential guests.
  • Exceed guest expectations and anticipate guest needs to leave (potential) guests feeling cared for and with the "Feel Good Factor".
  • Body Language/Communication
    • Most of the communication that we relay to others is done through body language, especially through smiling and eye contact.


Payments
  • Receiving and posting payments.
  • End of the day cash out report.
  • Ensure reservation discounts are applied at correct times (at time of booking vs. after full payment).
  • Mailing out payment reminders to secure payments are received by due dates.
    • Within 1 week of the deposit deadline.
    • 2 weeks prior to Full Payment deadline.
  • Follow up on overdue payments.
    • Release “on hold” reservations when payments are not received and confirming the release with guests.
    • With manager approval, a payment extension can be provided.
    • If applicable, offer seats to guests on the waitlist or notify colleagues with guests on the waitlist.


Follow up
  • Follow up with guests that have credits on file to generate more bookings.
    • Follow up mid-summer, at the start of the season, and mid-season to encourage guests to use the credit for a trip.
    • At the end of the season, forfeit the credit and inform the guest of this.
      • With manager approval, an extension for the credit deadline can be provided. Inform the guest of this, if applicable.
  • Follow up with guests within 1 week of their departure.
    • Set up re-bookings and confirm with guests.
    • Contact remaining guests to thank them for their stay, ask for feedback on experience, and reiterate rebooking incentive(s) and deadline as well as other applicable incentives.
  • Participate in annual spring follow up after the season ends through calls and emails.
    • Follow up with guests that have not rebooked for a future trip.
    • Follow up with inquiries that did not materialize in a booking.
  • Crisis Management: Ensure no unauthorized communication with the media.
  • Emergency Response: participate in emergency planning, emergency simulations, and possible real-life emergencies as part of the emergency response plan.
  • Anticipate Guest Needs - Always look for ways to serve our clientele more than they expect. In doing so, it helps them to know that you care, and it will leave them with the "Feel Good Factor" that we are searching for.
  • Liability Waiver Management (10 weeks prior to guests’ arrival).


The accountabilities listed above are provided as examples of areas of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications :
  • 3 to 5 years of experience in customer service, reservations, and sales.
  • A certificate or diploma in a related field is preferred.
  • Experience in all aspects of customer service.
  • Strong working knowledge of hospitality industry principles, methods, practices, and techniques.
  • Exceptional conflict resolution, negotiation, and objection handling skills.
  • Able to respond quickly in a dynamic and changing environment.
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and guests.
  • Demonstrated knowledge of sales practices, and exceptional customer service and sales skills.
  • Professional email and telephone communications and the ability to effectively close sales and provide customer service via both incoming and outgoing calls.
  • Able to effectively communicate both verbally and in writing.
  • Ability to coordinate and organize meetings, exhibits, and other events.
  • High level of proficiency with resort booking software, customer relationship management software, and Microsoft Teams and Excel.
  • Must have a strong knowledge of written and spoken English.
  • Knowledge of a second language (preferably German): spoken & written is an asset.
  • Ski industry knowledge.
  • Dynamic and energetic personality.


Working Conditions :
  • Some travel may be required.
  • Manual dexterity required to use desktop computer and peripherals.
  • Lifting or moving up to 20lbs may be required.
  • Long hours of work, putting in additional time, may be required to meet business needs (overtime as required)


Benefits of Employment Include:
  • Subsidized staff accommodation in private or shared residence
  • Fitness center
  • Family and friends’ discounts
  • In-house training and development programs
  • Employee Assistance Program
  • 30% off retail items in our specialized boutique
  • Eligible for Health and Dental and RRSP after 3 months


Additionally, During Winter:

  • Staff meal plan
  • Discounted rates at various hotels in Kamloops, Jasper, and Vernon
  • Staff rate for on-site massage therapy
  • Opportunities to helicopter ski
  • Ski passes to Marmot Basin in Jasper, AB
  • World Renowned IKON/AMC Ski Pass
  • Guaranteed adventure!


Compensation : $23-26 per hour based on experience and qualifications