Offres d'emploi - Canmore, AB

Dernière mise à jour : il y a 11 heures

Reservations Coordinator

Mike Wiegele Helicopter SkiingHarvie Heights, Alberta, Canada

Temps plein

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiege... Voir plus

Data Entry Product Support - No Experience

OCPACanmore, Alberta, CA

15,00 $CA par heure

Temps partiel +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Voir plus

Warehouse Specialist

Rocky Mountain Soap CompanyCanmore, AB, CA

21,00 $CA par heure

Temps plein +1

Quick Apply

Who we are At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature.That's why for over 25 years we've been students of this glorious Earth   —&#16... Voir plus

Product Tester - No Experience - Work From Home

OCPACanmore, Alberta, CA

15,00 $CA par heure

Télétravail

Temps partiel +1

Nanny Wanted - Relocating To Canmore In The Summer And Looking For A Dedicated Nanny For Our Kids

CanadianNanny.caCanmore, Alberta, Canada

Temps plein

We are a very active family with 3 kids relocating to Canmore full time in August.My two oldest will be going into grades 2 and 5.And my youngest will be turning 4 in October.We have a son and two... Voir plus

Customer Service Representative - Remote

Tim's FinancialCanmore, Alberta

Télétravail

Temps plein

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Voir plus

Sales Rep (Work from home) - urgent hire!

Altig/AO Globe LifeCanmore, Alberta

76 000,00 $CA par an

Télétravail

Temps plein

If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.A Sales Representative plays a crucial role in driving business... Voir plus

Sales and Customer Service Representative Remote

HMG CareersCanmore, Alberta

69 000,00 $CA par an

Télétravail

Temps plein

Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Voir plus

Remote Inside Sales (140k+ per year)

RogersCanmore, Alberta

60 000,00 $CA par an

Télétravail

Temps plein

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Voir plus

Team Member

Tim HortonsCanmore, AB

16,50 $CA –19,00 $CA par heure

Temps plein

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchis... Voir plus

Data Labeling Specialist: Remote Contract

WorkadaCanmore, Alberta, ca

Télétravail

Temps plein

Evaluate outputs from AI models, text, images, video, and documents against detailed criteria.Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your... Voir plus

Pet Sitter Wanted - Seeking Reliable Pet Sitter In Canmore, Alberta $100 Daily

PetSitter.comCanmore, Alberta, Canada

Temps plein

Are you a dog lover based in Canmore, Alberta? I am seeking a reliable and caring pet sitter to look after my beloved dogs while I am away.As a pet owner, I understand the importance of finding a t... Voir plus

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingCanmore, Alberta

Télétravail

Temps plein

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

Sales Representative, RMX

AmrizeCanmore, Alberta, Canada

Temps plein

Join Amrize as a Sales Representative, RMX and help construct what's next.If you're ready to put your skills to work on projects that matter - and build a career with a company that's building Nort... Voir plus

URGENT: Housekeeper Wanted - Household Helper In Canmore, Alberta Wage Negotiable

Housekeeper.comCanmore, Alberta, Canada

Temps plein

I’m looking for a reliable, organized, and self-motivated person to help keep our busy family home running smoothly.This is less about deep cleaning and more about maintaining organization and tidi... Voir plus

Tom looking for a babysitter or nanny in Canmore

SitlyCanmore, CA

Temps plein +1

My wife and I recently moved to Canmore with our two kids, Oliver aged 3 and Taylor aged 10 months.Oliver will be in pre-school 3 afternoons a week, so on those afternoons you would just have Taylo... Voir plus

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USCanmore, Alberta

Télétravail

Temps plein

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Voir plus

Deliver Food with Uber Eats

Uber eatsCanmore, CA

Temps plein +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Voir plus

Client Service Representative - $21.50/h - Remote

JunkLuggers CanadaCanmore, Alberta

21,50 $CA par heure

Télétravail

Temps plein

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Voir plus

Reservations Coordinator

Mike Wiegele Helicopter SkiingHarvie Heights, Alberta, Canada

Il y a plus de 30 jours

Type de contrat

Temps plein

Description de poste

Year Round

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Reservations Coordinator

Type: Full Time, Year Round

Location: Blue River, BC

Reports to: Sales & Guest Relations Manager

Overview:

Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the telephone, email, and in person. Accountable for dealing with guest inquiries, bookings, and requests. Ensure communication flow is maintained for relevant issues to all interested parties. Assist with weekly reports.

Responsibilities:

The Reservations Coordinator is responsible for the functions and activities occurring during the day-to-day business in the reservations department.
Know products and services & be an information expert.
Maintain awareness of new products and services, and competitor activities.
Maintain guest data bank by entering potential guests, updating existing guest profiles, adding notes & special requests that pertain to any department.
Maintain accurate guest reservations including but not limited to package type, dates and ski days, price, number of people, applicable incentives and discounts, accurate tax, adding notes & chalet, guide, and other special requests that pertain to any department, and arrival forms. Periodically check for missing information.
Assist in maintaining and updating reservations computer modules and databases including RDP and other applicable software systems.

Communication

Extensive guest correspondence through:
- Phone management (answering, making calls, follow-up on voicemails) for the Reservations department lines and direct phone line. It is crucial that all calls are answered promptly and with enthusiasm.
- Email management of personal and shared accounts.
Actively participate in timely communication and follow-up to guests and potential guests.
Exceed guest expectations and anticipate guest needs to leave (potential) guests feeling cared for and with the "Feel Good Factor".
Body Language/Communication
- Most of the communication that we relay to others is done through body language, especially through smiling and eye contact.

Payments

Receiving and posting payments.
End of the day cash out report.
Ensure reservation discounts are applied at correct times (at time of booking vs. after full payment).
Mailing out payment reminders to secure payments are received by due dates.
- Within 1 week of the deposit deadline.
- 2 weeks prior to Full Payment deadline.
Follow up on overdue payments.
- Release “on hold” reservations when payments are not received and confirming the release with guests.
- With manager approval, a payment extension can be provided.
- If applicable, offer seats to guests on the waitlist or notify colleagues with guests on the waitlist.

Follow up

Follow up with guests that have credits on file to generate more bookings.
- Follow up mid-summer, at the start of the season, and mid-season to encourage guests to use the credit for a trip.
- At the end of the season, forfeit the credit and inform the guest of this.
  - With manager approval, an extension for the credit deadline can be provided. Inform the guest of this, if applicable.
Follow up with guests within 1 week of their departure.
- Set up re-bookings and confirm with guests.
- Contact remaining guests to thank them for their stay, ask for feedback on experience, and reiterate rebooking incentive(s) and deadline as well as other applicable incentives.
Participate in annual spring follow up after the season ends through calls and emails.
- Follow up with guests that have not rebooked for a future trip.
- Follow up with inquiries that did not materialize in a booking.
Crisis Management: Ensure no unauthorized communication with the media.
Emergency Response: participate in emergency planning, emergency simulations, and possible real-life emergencies as part of the emergency response plan.
Anticipate Guest Needs - Always look for ways to serve our clientele more than they expect. In doing so, it helps them to know that you care, and it will leave them with the "Feel Good Factor" that we are searching for.
Liability Waiver Management (10 weeks prior to guests’ arrival).

The accountabilities listed above are provided as examples of areas of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications :

3 to 5 years of experience in customer service, reservations, and sales.
A certificate or diploma in a related field is preferred.
Experience in all aspects of customer service.
Strong working knowledge of hospitality industry principles, methods, practices, and techniques.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to build and maintain lasting relationships with corporate departments, key business partners, and guests.
Demonstrated knowledge of sales practices, and exceptional customer service and sales skills.
Professional email and telephone communications and the ability to effectively close sales and provide customer service via both incoming and outgoing calls.
Able to effectively communicate both verbally and in writing.
Ability to coordinate and organize meetings, exhibits, and other events.
High level of proficiency with resort booking software, customer relationship management software, and Microsoft Teams and Excel.
Must have a strong knowledge of written and spoken English.
Knowledge of a second language (preferably German): spoken & written is an asset.
Ski industry knowledge.
Dynamic and energetic personality.

Working Conditions :

Some travel may be required.
Manual dexterity required to use desktop computer and peripherals.
Lifting or moving up to 20lbs may be required.
Long hours of work, putting in additional time, may be required to meet business needs (overtime as required)

Benefits of Employment Include:

Subsidized staff accommodation in private or shared residence
Fitness center
Family and friends’ discounts
In-house training and development programs
Employee Assistance Program
30% off retail items in our specialized boutique
Eligible for Health and Dental and RRSP after 3 months

Additionally, During Winter:

Staff meal plan
Discounted rates at various hotels in Kamloops, Jasper, and Vernon
Staff rate for on-site massage therapy
Opportunities to helicopter ski
Ski passes to Marmot Basin in Jasper, AB
World Renowned IKON/AMC Ski Pass
Guaranteed adventure!

Compensation : $23-26 per hour based on experience and qualifications