ServiceNow Developer Administrator
8-10 years of experience in ITSM Area with minimum of 5 years in Servicenow
- Implementation experience of ServiceNow platform that includes the following
- ITSM
- Now Platform Features
- ITOM
- ITBM
- Integration Expertise with REST , SOAP and other custom integration methods using Orchestration or
- Integration Hub.
- Experience in managing and setup of Configuration Management using Servicenow Discovery.
- Good Exposure in Client Communications and Requirement Gathering.
- Able to Create High Level Design Document
- Able to identify areas of concern and mark areas of improvement within customers Servicenow
- landscape.
- Able to proactively pitch in with Proposals and Solutions which would look at adding value to customer.
- Understanding of broader spectrum of ServiceNow capabilities
- Keeping Aware with Latest upcoming Technology advancements in Servicenow and able to propose the
- same to customer.
- Experience with third party integrations
- ServiceNow scripting knowledge is also required.
- Experience in Cloud and Automation is a good to have
- Web Services integration (SOAP and REST)
- Web Technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP).
- Experience in implementing systems using Agile Scrum framework
- Experience working with global teams
- Willingness to work in MDT Timings
- Entire Delivery will be in Agile Methodology so candidate should be abreast with Agile Delivery and
- should have exposure to Agile Development Module in Servicenow.
- Ability to provide thought leadership and work with customer leadership team on new or existing
- proposals.
- Knowledge in Microsoft Project / Vision and Powerpoint is an added advantage
- Good to have knowledge on following modules of ServiceNow
- HR Service Management
- Customer Service Management
- IT Business Management
- Legal and Facilities
- Asset Management
- ServiceNow Implementation Specialist certification would be an added advantage
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