Sales Support Coordinator

Quantum Management ServicesSaint-Laurent

30+ days ago

Salary

CAD52000 yearly

Job type

Permanent

Job description

Ref. No. : 115027

Position : Sales Support Coordinator

Location : Saint-Laurent

Salary : $52K (based on experience)

Job Type : Full-time, permanent, hybrid (after training period), 40 hours per week (Monday to Friday) 9 : 30 a.m. to 6 p.m.

Join a leading company in fashion industry that is rapidly growing and striving with success in both Canada and US.

You will be working closely and collaborating with sales team and representatives on the field to ensure seamless customer order coordination and service. You will not be selling but supporting customers regarding their orders.

What is offered to you :

3 weeks of vacation per year
5 personal / sick days per year + 3 additional paid days during the holiday season
Group Health Insurance paid at 50% by employer
Discounts on company products

We would love to meet :

At least 2 years of experience in a customer service and support role on the phone

Completed High School Diploma or higher completed education

Experience working closely with sales representatives (asset)

Strong ability and skills in learning new tools and software

Good knowledge of using computers

Main Responsibilities :

Provide sales support by processing orders and returns, verifying and processing sales representative orders and returns, ensuring accuracy and efficiency

Manage special requests and escalations

Streamline the process for new product releases

Respond to customer calls, placing order requests, answering questions in regards to orders status and or deliveries

Advise customers on product availability and or selection to ensure their needs are met

Proactively identify and resolve customer issues, ensuring positive experience

Please forward your resume in Word format to Cristina Bilbao at .

REFER A PERM HIRE AND EARN UP TO $1,000! For more details, .

OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit number : AP-2000158