Senior Project Management Analyst

Job title : - Senior Project Management Analyst

Location : - Montreal, QC

Duration : - 12 months

Pay Rate : $75 - $82 / hr. without any benefits

Job description

Scope :

• Champion the Service Transition process and deliver good practice in line with the pre-defined process requirements.
• Schedule, chair and minute Service Transition meetings
• Review and maintain process documentation
• Lead workshops and process awareness sessions
• Challenge stakeholders on process non-compliance and perform the necessary remedial actions.
• Produce periodic and ad-hoc reports on process KPIs, key achievements and next steps
• Provide required evidences for audit requirements and participate in audit meetings where necessary.
• Perform Continuous Service Improvement initiatives on Service Transition processes.
• Deploy Dynatrace agents.
• Build Dynatrace reports / Dashboards that enhances APS teams monitoring.
• Provide Dynatrace trainings to APS teams.
• Build reports using power BI.
• Ability to present the project status to the management committee.

IT Governance

Responsible and accountable to strictly and consistently adhere to BP2S IT Governance policies and procedures

Key Skills And Qualifications

• Candidates must have a minimum of 7-10 years in a similar role. He / She must be experienced in providing multi-disciplined Project management activities as part of a team and have practical knowledge of performance and capacity management from an application as well as a strong aptitude for analytical and investigation.
• Bachelor’s degree required; IT / Computer Science Engineering
• Minimum 7-10 years’ financial industry experience specific to Project Management.
• Flexibility in working outside of your responsibilities and areas of expertise.
• In-depth understanding of the linkage between financial services, Information Technology, and business value.
• Creative and analytical ability in problem resolution and Decision-making skill.
• Strong knowledge in Microsoft products Excel, PowerPoint
• Good knowledge in Linux & Unix
• Good understanding and hands on experience in Dynatrace
• Strong project management skills
• Good understanding and working experience in any of the scheduler tools.
• Strong knowledge in Power BI
• Exposure / knowledge of ITIL practices
• Prior business analysis experience in an application support environment
• Good general understanding of global infrastructure, firewalls and networking and considerations in these areas
• Analytical skills Ability to analyze data surroundings incidents to a fine level, investigate dependencies and evaluate possible areas for improvement, and actions with a view to automate resolution.
• Monitoring Experience in monitoring tools (such as Dynatrace) is a plus.
• Good written and spoken English is a must.
• Overall General IT knowledge is a must.
• General Banking Knowledge
• Measure and identify areas for improving Quality and overall Delivery.
• Able to communicate efficiently.
• Good Team Player
• French / English
14 hours ago