The Vancouver Canadians Professional Baseball Club's Sales Associate position is a highly competitive program in a fast-paced learning environment that offers ambitious, responsible and hard-working individuals the opportunity to gain experience in the sports industry.
Job title : Sales Associate, Ticket Sales
Reports to : Assistant General Manager
Contract type : Full-time, contracted (Start January 6 Sept 26)
Hours : Monday-Friday as required, weekends, and holidays as needed
Location : Vancouver, BC
About the Vancouver Canadians :
The Vancouver Canadians are the High-A affiliate of the Toronto Blue Jays and have been a beloved part of the city’s sports landscape for decades.
Playing at the historic Nat Bailey Stadium, the Canadians offer fans a fun and family-friendly baseball experience while developing future Major League talent.
Known for their dedication to the community and a vibrant game-day atmosphere, the Canadians are a key part of Vancouver’s sports and entertainment scene.
Join us as we continue to create memorable moments for fans and contribute to the development of baseball’s next generation of stars.
Position Overview :
The Vancouver Canadians are actively seeking an Account Executive to join their growing highly dynamic ticket sales team.
We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success.
We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level.
If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.
Essential Duties and Responsibilities :
- Represent the organization with the utmost professionalism in the community
- Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking / community events
- Review account activity regularly to support conversations for renewal of all group, hospitality, and season ticket members
- Maintain thorough knowledge of Membership benefits, policies, procedures, and processes.
- Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
- Maintain a database of contacts and sales progression using Tickets.com
- Meet and / or exceed personal sales goals
- Meet and / or exceed daily and weekly outbound call / appointment minimums
- Meet and / or exceed service expectations
- Contribute to overall operation by answering the call when assistance is needed in another area of our operation to embrace our culture of team approach
- Ability to learn, retain and communicate information, including but not limited to : game schedules, current player roster, ballpark / guest service information, etc.
- Utilize DBH360, CRM platform, for contact management, sales pipeline tracking and ensures all record keeping is timely and accurate
Qualifications :
- Bachelor's Degree or equivalent work experience
- Minimum of 6 months of sales or customer service experience
- Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
- Have a friendly and professional telephone manner
- Strong desire to learn about our business and grow your professional career
- Ability to effectively express ideas verbally and in writing
- Possess a positive attitude
- Maintain a flexible work schedule
- Other duties as assigned
Salary : $20 / hour
Work Location : 4601 Ontario Street, Vancouver, BC, V5V 3H4
Vancouver Canadians may require an employee to perform duties outside his / her normal description.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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