Program Coordinator

Reporting to the Engagement Manager, the Program Coordinator is responsible for managing fieldwork for annual studies across the US and Canada within the insurance and asset management industries. This includes identifying and recruiting appropriate target respondents, scheduling and coordinating interviews, and supporting the successful execution of multiple studies throughout the year.

As the first point of contact for respondents, this role requires excellent stakeholder communication, strong organizational skills, and the ability to build and maintain effective working relationships with senior industry participants. This is an excellent opportunity for a motivated individual to establish themselves as a key contributor within a growing and dynamic global business.

KEY RESPONSIBILITIES

Success in this role will see the following achieved :

• Manage the annual execution of US and Canadian insurance and asset management, ensuring delivery within defined scope, quality, and timelines.
• Liaise with project managers and internal teams to coordinate study activities, including contacting respondents, scheduling interviews, and tracking all interview activity (scheduled, rescheduled, completed, declines, referrals, etc.).
• Monitor programme progress and provide reporting on key metrics, risks, communications, and critical issues.
• Provide operational oversight and elevate issues or corrective actions to senior stakeholders as required.

Stakeholder Engagement & Communication

Business Improvement & Operational Support

YOUR EXPERIENCE

The successful candidate will have :

ABOUT NMG

The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. Established in 1992, NMG has enjoyed rapid expansion internationally and now has over 800 employees in 18 cities worldwide. Our guiding principle is to always ‘Find a Better Way’.

At NMG Consulting we focus exclusively on the Insurance, Reinsurance, Wealth Management and Asset Management Industries. Our advisory model uniquely integrates Consulting, Insights and Analytics. Located globally, we are a diverse team of talented and experienced individuals, partnering with industry leaders to provide deep and powerful insights and knowledge.

We are constantly evolving and the range of work that we do rapidly challenges and expands our peoples’ knowledge. Our team-based structures encourage participation from all experience levels – everyone is encouraged to contribute, regardless of their role. We advocate hearing different points of view, collaboration and constructive debate.

NMG’s Global Insights team specialize in delivering proprietary studies that provide intellectual property to help clients better understand the external market, drivers of success and their competitive positioning. Many of these studies are based on structured executive style interviews with key decision makers within institutional and retail segments.

Our clients are primarily large and / or global asset managers, insurers, and reinsurers. Our combined capabilities deliver an unparalleled depth of insight to support strategic decision-making capabilities at all levels.

#J-18808-Ljbffr