Job Description
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of the client and find a solution to them.
3. Answering inbound calls, converting them to leads, and later to towing jobs.
WORK CONDITION
1. Full Time Remote
2. Pacific Time Zone
3. Weekly Payout
4. Salary ($ 12.00 USD / hr + bonus / incentives)
5. Shift-based in a Call Center that works 24 / 7.
Requirements
1. Computer Specifications
Minimum Intel Specs
Processor : Core i7 8th generation (and above)
Core i5 10th generation (and above)
RAM : Minimum of 12 GB
Storage : 128 GB SSD or higher
Graphics : 2 GB graphics memory
Minimum AMD Specs
Processor : AMD Ryzen 5,7,9 (Minimum series 3600)
RAM : Minimum of 12 GB
Storage : 128 GB SSD or higher
Graphics : 2 GB graphics memory
Macintosh Specs
Processor : Core i7 / i5 / M1 / M2
RAM : Minimum of 12 GB
Storage : 128 GB SSD or higher
Graphics : 2 GB graphics memory
Main Internet Speed Requirement
Jitter : below 10ms
Latency : below 160ms
Upload : more than 25mbps
Download more than 40 mbps
Using internet speedtest :
VoIP Speed Test 8x8 / / Aircall’s VoIP Speed Test Aircall / / VoIP Speed Test : Check Your Network Reliability (getvoip.com)
3. Power Backup
A reliable power backup that could sustain a minimum of 8 hours (full shift)
Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough)
4. Internet Backup (Secondary internet)
Jitter : below 10ms
Latency : below 160ms
Upload : minimum of 25mbps
Download : minimum of 25mbps
Power and Internet Backup is a
MUST.
Requirements
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them.
3. Answering inbound calls, converting them to leads, and later to towing jobs.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
Bilingual Customer Sales and Service Agent - Call Centre | Air Canada
Bilingual Customer Sales and Service Agent - Call Centre. Bilingual Customer Sales and Service Agent - Call Centre. Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. As a Customer Sales and Service Agent, you will provide exceptional ...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
Temporary Hurricane Contact Center Agent
We are seeking agents to work as needed in response to disaster relief efforts. ...
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre | Air Canada
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre. Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre. Expires: 1 week from now Job Role: Airport, Operations, Management, Office, operations Type: Not specified Aircraft type: None Location: Canada. As a Customer Sal...
Work at Home Contact Center Agent
Ensure first call resolution through problems solving and effective call handling . We are looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand for federal, state and commercial clients. ...
Bilingual (French/English) Customer Service Agents
Each client has unique needs, so you’ll need to adapt your approach quickly, be comfortable with not always having a definitive solution, while consistently providing great customer service. Well-developed, agile communication and customer service skills with the ability to quickly establish a posit...
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for...
Customer Service Agent
Are you a people person who loves to chat, connect, and make a difference in the lives of others? Do you have a knack for communication and a sprinkle of customer service magic? If you’re tech-savvy and can type like the wind, we want to hear from you!. Empathize with the callers and provide them wi...