Airport, Operations, Management, Office, operations
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre
Last updated: 2 hours ago
Job description
Description
Location: Montreal, QC, Canada (Onsite) Starting Salary: $17.14/hour Branch: Contact Centers Category: Unionized (UNIFOR) Job type: Full-time
The opportunity
As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. You are a trusted advisor in the travel and lifestyle world, guiding our members to fully utilize the benefits of the program.
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role.
What your day-to-day looks like:
Specifically, you’ll focus on these critical areas:
Take a look at this video to find out more about the Customer Sales and Service Agent role:
Your benefits
As one of Canada’s leading employers, we like to ensure our employees are well rewarded with a range of benefits including:
Qualifications
Required skills and experience
This role is vital for our customer satisfaction. Here’s what’s key to ensure your success:
Linguistic requirements
Candidate must speak English and French fluently. Moreover, strong consideration will also be given to candidates fluent in one or more of the preferred languages in addition to English and French: Spanish, Korean, Japanese, Cantonese, or Mandarin. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all its customers a positive and memorable travel experience.
Preferred competencies
Let your career take flight
Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.
APPLY NOW
Diversity and inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
Requirements:
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