Director, Business Development, Government Grants

Ryan is seeking a Director, Business Development with experience in Government Grants, Government Funding and Government Incentives.

The Director will focus on business development in a consultive sales capacity acting as both consultant to clients, advisor and program management.

This position will drive growth and revenue for the Government Grants Practice and requires the ability to gain a deep understanding of the business and needs of the client and market multiple services lines / grants products to meet those needs.

Technical knowledge or experience in Government Grants, Funding and Incentives is highly preferred in addition to having strong communications and relationship skills to relate and sell to clients.

If you have experience selling professional services and the desire, or know of someone with this experience and desire, contact us.

If you have experience in Government Grants in public accounting, call us. You could be a fit.

This is a high-impact role offering room for career growth and advancement to Principal. Ideally the location is in Mississauga, Ryan Canada HQ but we are flexible if the right individual lives elsewhere in Canada.

Contact us directly or apply only. Come be a part of the excitement at Ryan. We would love to have a conversation.

SUMMARY :

The Director, Client Services, Government Grants works directly with clients, prospects and strategic partners to assess their strategic challenges and growth opportunities.

Their main responsibility is to reach out to new and existing clients to explore government funding program opportunities.

This position requires a balance of new client acquisition and re-engagement of existing clients. The Director assists the Client Services team with pipeline management by identifying funding opportunities and closing select programs.

Core responsibilities for this role include :

Client Re-engagement 25%

Connects with existing clients within designated territory and specified team member(s) to identify future funding opportunities.

Leverages a mix of reports, email campaigns, phone calls, and personalized communications to engage with clients and uncover possible funding for their strategic initiatives, working collaboratively with pre-selected sales teammate(s).

Funding Opportunity Identification 35%

Educates businesses on a selection of grant opportunities and fully qualifies the businesses. This includes informing clients of funding eligibility and requirements, as well as collecting relevant information required to fully qualify them for funding and transition to the engagement team to write the applications.

Prospecting New Clients and Lead Generation 25%

Responsible for new prospects and lead development of clients, focusing on mainly government funding opportunities and identifying opportunities to cross sell other Ryan services where possible.

As the team member’s territory develops, there will be a natural shift away from lead generation and focus on re-engaging existing clients to maximize their lifetime funding value.

Strategic Partners Identification and Collaboration 15%

Responsible for collaborating with potential partners / vendors / industry associations or networking groups on the potential synergy of government funding services supported by the President to execute and deliver.

This includes preliminary information education and enablement, interviews, completing the mandatory scope components, and assisting with follow-up activities.

Duties and Responsibilities :

• Re-engaging existing clients through multiple communication methods to ensure they are aware of funding opportunities for their upcoming projects.
• Utilizing multiple communication methods, including emails, campaigns, time-delayed message sequences, phone calls, and business events to engage with businesses.
• Ensure the client’s demographic information and communication history is properly stored and maintained within Ryan’s business systems.
• Maintain knowledge of a selection of funding programs including key criteria and details required to effectively pair programs with various initiatives;

all research is compiled internally into several available learning tools.

• Support sales and go-to-market strategies by collaborating with the Sales and Grants engagement leaders to identify new opportunities to engage and convert their clients.
• Qualifying clients and projects and completing the info gathering process to ensure clients are eligible for funding programs.
• Attend in-person meetings and travel to client sites / facilities, and events and tradeshows increase our brand awareness and support lead generation activities.
• Meet and collaborate with the Seales and Grants engagement teams 2-3 times per week to discuss opportunities, progress, issues, etc.
• Manage the optimal Government Funding Services for a selection of client profiles and, where possible, identify opportunities to cross sell other Ryan services, including SR&ED and other tax recovery practices.
• Gain fluidity and expertise in customizing CRM reports to complete data analytics on individual territory and gain insights from other best practices in Sales / Marketing.
• Establish processes to manage a new HubSpot Sequence every 21-28 days for outreach to enhance the effective use of marketing automation.

Education and Experience :

• Bachelor’s, Master’s degree or Post-secondary diploma or equivalent with six to eight years related experience, or equivalent combination of education and experience required.
• Excellent written and verbal communication skills
• Experience and comfort with contacting clients over the phone and email
• Experience in sales, consultative selling or account / client management
• Extensive experience in customer support / service roles
• Organized and proactive
• Natural problem-solving abilities
• Ability to support the activities of the team to ensure client commitments are completed in a timely manner
• Self-motivated and ability to work in a variety of environments

Computer Skills :

To perform this job successfully, an individual must have :

• Experience in a SME level ERP / CRM system such as Salesforce, HubSpot, Sugar CRM, Zoho CRM, Microsoft Dynamics, Siebel, etc.
• Familiarity with Teams, Zoom or similar team collaboration tools
• Familiarity with Dropbox or similar cloud storage systems.
• Advanced use of Office 365, Salesforce, RingCentral, and web conferencing solutions
• Basic Excel : multi-field filtering and sorting, PDF preparation

Certificates and Licenses :

Valid driver’s license preferred.

Supervisory Responsibilities :

This job requires no supervisory responsibilities.

Work Environment :

• Hybrid / Remote work environment
• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary.
• Independent travel requirement client sites / facilities, tradeshows and events : 40%.

Equal Opportunity Employer : disability / veteran