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Customer Service Coordinator & Marketing

Le Bouquet St.Laurent inc.
Saint-Laurent, QC, Canada
Full-time

Job Description :

As a Customer Service and Marketing Coordinator, you will be the friendly face of our company. You will play a crucial role in ensuring our customers' satisfaction by taking their orders over the phone, in person, and online.

You will also have the opportunity to showcase your creativity by turning photographs into engaging marketing content.

Responsibilities :

  • Take customer orders over the phone, in person, and online with professionalism and friendliness.
  • Manage office administrative tasks to ensure smooth operations.
  • Monitor and regularly update our website to ensure an optimal customer experience.
  • Manage our social media platforms by creating compelling content and engaging with our online community.
  • Design and distribute engaging newsletters to keep our customers informed of the latest news and offers.

Requirements :

  • Bilingualism in French and English.
  • High level of patience and a positive attitude, even in demanding situations.
  • Passion for photography and the ability to turn images into creative marketing content.
  • Advanced computer skills, including proficiency in image editing software and website management.

If you are a dynamic, creative, and customer-focused individual, we would love to meet you. Join our team and contribute to creating exceptional experiences for our customers!

Effective Communication

Interpersonal Skills

Problem-Solving

Time Managemen

Technical Knowledge Adaptability

Teamwork

Positive Attitude

Handling Difficult Situations

Creativity and Marketing Skills

Product or Service Knowledge

Follow-Up and Issue Resolution

14 hours ago
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