We are currently seeking a HR Coordinator to join our team.
The HR Coordinator is the first point-of-contact in the HR Service Centre (HRSC) to answer questions and / or complete transactions on a variety of HR disciplines, working within a service escalation process.
The HR Coordinator also provides administrative and related support to the People Services team and produces a variety of correspondence, reports, and documentation.
Here’s what would be included as a part of your typical day
Service Delivery : Provides first-level response to routine HR inquiries or forwards to an appropriate HR expert. Interprets and communicates HR policies and encourages the use of employee self-service to resolve inquiries when applicable.
Maintains a working knowledge of policies, procedures, HR practices, and applicable legislation.
- HR Team Support : Provides administrative support to all functional areas within HR. Collaborates with HR team members in the administration of employee data and reports, and ensures a high level of accuracy and data integrity.
- Employee Data : Supports HR team with completion, input and administration of employee data including new hires, terminations, status changes, transfers, leaves and changes in position.
- Service Centre Documentation : Assists with updating and creating new documentation to support employee self-serve and works to keep the HRSC’s knowledge center current and relevant.
- Continuous Improvement : Seeks opportunities to optimize technology, improve work flow / processes and create employee self-service opportunities;
provides this input and ideas to leadership.
Required Skills, Experience & Qualifications
- HR (or similar) diploma required
- Bachelor’s degree (HR or related field) preferred
- 1 year experience in an HR support required
- Experience with HR systems and / or service management systems preferred
- Aptitude for attention to detail and a high degree of accuracy
- Strong interpersonal, verbal, and written communication skills, demonstrating sound judgement and discretion
- Excellent customer service skills
- Intermediate skills in computer software applications . MS Office
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Salary Range : $45,000 - $56,200 Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and / or incentives, or a candidate’s skills and experience.
First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.
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