Job Summary :
We are looking to hire a Bilingual Client Relations Specialist to support our National Account Manager. This is a great opportunity for energetic, motivated administrative professionals who enjoy supporting a sales process and offering amazing customer service and support to team members and all internal and external contacts.
As a vital part of our client services team, you'll use your relationship-building and communication skills to develop the sales acumen needed to drive business growth.
This role is based out of our Montreal, Quebec office with a hybrid schedule.
Duties / Responsibilities :
- Handle incoming calls and correspondence as needed.
- Monitor and respond to emails, inquiries, and requests in a timely manner.
- Maintain and organize client files, contracts, and documentation.
- Participate in client meetings and conduct needs assessments.
- Collaborate with other team members to support our client's needs and requirements.
- Responsible for entering data into workforce platforms as required.
- Handle additional administrative tasks and projects as assigned.
- Assist the sales team in coordinating meetings and presentations, preparing materials, and tracking client interactions.
Qualifications / Requirements :
- 2+ years of administrative and client service experience.
- Bilingual fluent in both English and French (verbal and written).
- Strong computer and administrative skills (excellent data entry and MS Office skills).
- Ability to work in a dynamic, fast-paced, changing environment.
- Team player : collaborative, willing to roll up their sleeves to help others.
- Excellent presentation and communication skills (written and verbal).
- Personable, energetic, positive with a can-do attitude!
Thank you for your interest in this job opportunity. Only those selected for an interview will be contacted. We will consider your resume for other opportunities as they arise.
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