Talent.com
Cogir Immobilier
Team Leader, HR Contact CenterCogir Immobilier • Brossard
Team Leader, HR Contact Center

Team Leader, HR Contact Center

Cogir Immobilier • Brossard
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
Location Name : Cogir (Siège social) Location City : Brossard Job Status : Permanent: Full Time Job Schedule : Day time Hours per week : 40

Purpose of the position

We are currently looking for a Team Leader, HR Contact Center, to join our payroll and human resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. Specifically, your daily life with us will look like :
  • Act as the first point of contact and support for businesses under management regarding matters related to payroll, benefits and the Employer D payroll processing system;
  • Be a central point of contact and front-line support for businesses under management;
  • Manage cases (tickets) via Zendesk;
  • Answer calls or voicemails from companies under management through the central HR shared services IVR toll-free number;
  • Process new hires, terminations and position changes in Employer D;
  • Enter data into the benefit provider group database;
  • Maintain employee information in the database and ensure it is up to date;
  • Complete registrations and follow up on terminations of employment regarding social benefits;
  • Ensure that the team has the tools and resources necessary to accomplish its tasks;
  • Manage all files and calls to meet our customer service standards;
  • The Team Lead is responsible for managing the performance of the HR Shared Services Support team;
  • Other tasks will be entrusted to him.

The ideal person has :

  • Meticulous and rigorous in her work;
  • Attention to detail;
  • Have a sense of customer service;
  • Knowledge of payroll, benefits and human resources in general;
  • Sense of organization and good management of priorities;
  • Autonomy and good ability to adapt to a changing environment.

Required qualifications :

  • Professional or college diploma in accounting or human resources, any combination of studies and experience deemed relevant will be considered;
  • Relevant experience related to the role;
  • Bilingual French and English (speaking, reading, writing);
  • Good knowledge of Ms Office, particularly Excel.

What will you be offered :

  • Free parking
  • Possibility of advancement
  • Telemedicine
  • Vacation
  • Group insurance
  • Hybrid teleworking
  • Special days offbirthdays
  • Recognition program
  • Group Insurance
  • Personal leave
  • Employee Assistance Program
COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.
Create a job alert for this search

Team Leader, HR Contact Center • Brossard

Similar jobs

Oracle PeopleSoft Administration Lead - saint-jean-sur-richelieu

Pyramid Consulting, Incsaint-jean-sur-richelieu, qc, ca
Temporary

Oracle PeopleSoft Administration Lead.Please review the job description below and contact me ASAP if you are interested.Employee benefits include, but are not limited to, health insurance (medical,... Show more

 • Promoted

(CAN) Leader d’équipe, ressources humaines

Walmart Canada CorpSaint-Jean-Sur-Richelieu
Full-time

Administrer les pratiques et les processus de ressources humaines de la succursale en temps opportun et de façon professionnelle, tout en préservant la confidentialité en tout temps.Le chef du pers... Show more

 • Promoted

Senior HR Compliance Specialist - Citation Canada

Citation Canadarepentigny, qc, ca
Full-time

Senior HR Compliance Specialist (Temporary - Contract Role).Remote (Canada) or Hybrid (London, Ontario).Citation Canada is built on the belief that HR and Health & Safety are essential to the growt... Show more

 • Promoted

Branch Manager - Team Leadership Focus

RBCBrossard, Quebec, Canada
Full-time

Step into a Branch Manager role to lead a high-performing team while enhancing client experiences.Grow sales and market presence through strategic partnerships and effective resource management.Thi... Show more

 • Promoted

HR & Payroll capability lead - HCLTech

HCLTechbeloeil, qc, ca
Full-time

Role/Responsibilities We are seeking an experienced Workday Certified SME (HR & Legal Systems) leader.Must Have Experience: • 15yrs to 20yrs • Workday implementation experience as a leader • Domain... Show more

 • Promoted

Contact Center Specialist

Connex Telecommunications Inc.longueuil, qc, ca
Full-time

Spécialiste du support - Centre de contact.Présentation de l’entreprise :.Connex est un fournisseur de solutions technologiques de premier plan comptant plus de 600 professionnels répartis dans 14 ... Show more

 • Promoted

HR & People Operations Coordinator — Hybrid (Québec)

LionbridgeBrossard, Montérégie, CA
Full-time

Une entreprise dynamique recherche un(e) coordonnateur(trice) RH pour jouer un rôle essentiel dans la création d'un environnement de travail positif et engageant.Vous serez responsable de la gestio... Show more

 • Promoted

Human Resources Senior Generalist - Tarte Cosmetics USA

Tarte Cosmetics USAbrossard, qc, ca
Full-time

Generalist leads and enhances our diverse human resources initiatives.This vital role encompasses HR operations, benefits management, employee relations, and mentorship programs, ensuring complianc... Show more

 • Promoted

Oracle PeopleSoft Administration Lead

Pyramid Consulting, Incboucherville, qc, ca
Temporary

Oracle PeopleSoft Administration Lead.Please review the job description below and contact me ASAP if you are interested.Employee benefits include, but are not limited to, health insurance (medical,... Show more

 • Promoted

GSP North America Hires Jody Powell to Senior HR Manager

Publications Rousseau & Associés IncLongueuil
Full-time

GSP North America is pleased to announce the hiring of Jody Powell as Senior Human Resource Manager, reinforcing the company’s focus on strong leadership, culture, and people-first execution as it ... Show more

 • Promoted

Senior Human Resources Business Partner - LevelUP HCS

LevelUP HCSlongueuil, qc, ca
Full-time

Human Resources Opportunity for a Global Corporate Investment Bank.The Senior HR Business Partner is responsible for managing the team of HRBPs and for the management and development of human capit... Show more

 • Promoted

HR Business Partner - American Eagle Outfitters CC

American Eagle Outfitters CCbeloeil, qc, ca
Full-time +1

POSITION TITLE: HR Business Partner.Position is based in New York City and will serve as a primary business partner to multiple Corporate Teams across New York Design Center and Pittbsurgh Home Off... Show more

 • Promoted

Contact Center Specialist - Connex Telecommunications Inc.

Connex Telecommunications Inc.longueuil, qc, ca
Full-time

Spécialiste du support - Centre de contact.Présentation de l’entreprise :.Connex est un fournisseur de solutions technologiques de premier plan comptant plus de 600 professionnels répartis dans 14 ... Show more

 • Promoted

Bilingual Contact Center Representative

TD BankBrossard, Montérégie, CA
Full-time

Nous et certains tiers sélectionnés utilisons des technologies et des outils de suivi (témoins) pour recueillir des renseignements sur votre utilisation de ce site Web.Les témoins essentiels soutie... Show more

 • Promoted

Dayforce HCM Payroll Implementation Consultant - PayTech

PayTechbrossard, qc, ca
Full-time

Note: Dayforce Payroll implementation experience required.Requires a strong Dayforce Payroll consultant who has directly led the payroll workstream and has hands-on experience configuring, testing,... Show more

 • Promoted

Contact Center Operations Manager

Pratt & WhitneyLongueuil
Full-time

Manage and enhance the Contact Center Operations, driving customer satisfaction and operational success.This on-site full-time role demands strategic insight and leadership for your team.As the Con... Show more

 • Promoted

Human Resources Business Partner - LHH USA

LHH USAlongueuil, qc, ca
Full-time

LHH is seeking a dedicated People Leader, Corporate, in the Loudoun County, Virginia area.This role involves partnering with managers and leaders to execute people-processes, including pre-boarding... Show more

 • Promoted

Customer Service Team Lead

Walmart CanadaRepentigny
Full-time

Manage customer experience as a Customer Service Manager in a retail setting.Ensure efficient operations while providing exceptional service and compliance with company policies.This position focus... Show more