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Quality Assurance Analyst
Quality Assurance AnalystSplashdot • City of Moncton, NB, CA
Quality Assurance Analyst

Quality Assurance Analyst

Splashdot • City of Moncton, NB, CA
2 days ago
Job type
  • Full-time
Job description

What You Will Do

  • Plan, prioritize, and schedule QA activities based on project timelines, risk, and complexity.
  • Develop test strategies, plans, test cases and documentation for individual projects.
  • Manually test features, user experience, and workflows across devices and scenarios, including executing tests for websites, web apps, and mobile apps (iOS / Android), interactive experiences, emails, forms, APIs and our software platform, and logging high-quality defects with clear steps to reproduce, environment details, and evidence.
  • Manage defect lifecycle : Triage, prioritize, retest fixes, and track closure; maintain test metrics and QA reports.
  • Identify potential issues early in the development lifecycle and provide recommendations.
  • Collaborate with project managers, developers, and stakeholders to clarify requirements and ensure alignment.
  • Conduct exploratory testing to uncover edge cases, usability concerns, and potential risks.
  • Track, prioritize, and manage defects using tools like Jira, ensuring timely resolution in collaboration with development teams.
  • Contribute to continuous improvement of QA methodologies, reporting, and departmental processes by suggesting test data strategies, checklists, and lightweight QA standards to reduce defects upstream.
  • Participate in requirement reviews, design discussions, and project planning sessions to provide a QA perspective.

Requirements

Qualifications & Experience - 3-5 years :

  • Create / maintain test plans, test suites, and detailed test cases (functional, regression, cross browser / device).
  • Testing websites, web apps, mobile apps, and APIs, including basic backend validation using Postman.
  • Contributing to or developing QA systems, standards, documentation, or departmental processes.
  • Strong understanding of web technologies (HTML, CSS, JavaScript) and mobile platforms to support analysis and validation.
  • Proficiency with QA and collaboration / documentation tools.
  • Creating and maintaining QA documentation, standards, processes, and best practices.
  • Validating user flows, copy, interactive components, and data accuracy, including email campaigns, forms, web flows, and multi-step experiences.
  • Copyediting and proofreading for QA purposes.
  • Ability to interpret logs, APIs, and browser developer tools for investigation and QA analysis.
  • What You Must Bring to This Role

  • Exceptional written and verbal communication skills, with full English fluency, are essential for this role.
  • Adaptable, managing multiple projects and shifting priorities.
  • Analytical with strong attention to detail and quality focus.
  • Naturally curious with a strong interest in understanding systems, workflows, and user behaviour.
  • Requirements analysis : Review PRDs, designs, and acceptance criteria; identify testable scenarios and edge cases.
  • Advocate for QA standards, providing clear and constructive guidance.
  • Self-starter mentality to work remotely.
  • Nice to Have

  • Experience with security and accessibility standards.
  • Familiarity with analytics tools (e.g., Google Analytics) for QA validation.
  • Test automation experience.
  • Performance / usability checks.
  • Exposure to marketing programs, loyalty platforms, or interactive promotions.
  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Benefits

  • Competitive salary based on experience.
  • Health / dental benefits after the probation period.
  • This is a fully remote position within Canada. Only candidates legally eligible to work in Canada will be considered.
  • #J-18808-Ljbffr

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    Quality Assurance Analyst • City of Moncton, NB, CA

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