Team Lead, Client Services
Regular
Youll love working here
As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora location.
Departments at a Sephora store include Colour, Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephoras selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will :
- Sales Experience. Ensure all Beauty Advisors properly execute Sephoras selling .Be aware of the stores sales performance and opportunities ensuring that the department specific team member is aligned with goals.
- Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard.
Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
- Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
- Entrepreneurial Spirit. Demonstrate a strong understanding of the stores sales performance and business opportunities.
Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
- Talent Champion. Participate in the interviewing process as needed for the World team.
- Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
Wed love to hear from you if
- You have one to three years experience in a similar role at a similar volume store or equivalent internal experience.
- You have proven ability to influence peers and provide feedback.
- You can demonstrate strong client service skills.
- You have demonstrated effective time management and problem-solving skills.
While at Sephora, youll enjoy
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.
- The education. Sephora heavily invests in training for our store associates not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
Job Segment : Customer Service
Client Manager - Resolution Mgmt Team - NetSuite Services
We need thoughtful, talented, fearless, and multi-faceted team players who have a passion for customer advocacy. As a Resolution Management Specialist, you will join a collaborative team of business process and industry experts, managing critical customer escalations from understanding the Customer'...
Team Lead, Client Experience
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephoras selling model and provide outstanding client service so tha...
Team Lead, Field Services
As part of the Field Services Team in Ontario, you'll be responsible for driving forward our ambitious plans to enhance our service offering in the province through your work with a close-knit team of engineering specialists, professionals, and technical staff. Collaborate with leaders of various gr...
LVR and Specialized Services -Team Lead
Supervise and administer the day to day work activities of the Low Voltage Rights (LVR) and Specialized Services Team. Ensure direct reports receive adequate training and that expertise is maintained within LVR and Specialized Services Team. It’s an exciting time to join the team at Hydro One!. Deve...
Our client is seeking a Senior Project Manager to lead various Agile application development projects within the Financial Services industry.
Senior Project Manager to lead various Agile application development projects within the Financial Services industry. Lead teams through projects by delegating, coaching, motivating and handling conflict. Experience leading concurrent application development projects and various teams. Mentor team m...
Services &Solutions Sales Executive Team Lead
Reporting to the National Manager of DX Initiatives, the SSE Team Lead oversees a team of Services and Solutions Sales Executives (SSE) across the country, providing leadership, support, and strategic direction to achieve national objectives. The Services and Solutions Sales Executive Team Lead is t...
Security Team Lead - Forensic Services and Coroner’s Complex - FT - North York
Security Team Lead - Forensic Services and Coroner’s Complex - FT - North York. At least two years of security experience in a team lead role would be an asset. Communicate any concerns/issues with the Client Service Manager Requirements. Paladin Security: Making the World a Safer and Friendlier Pla...
Sr. QA Lead to create test plans/cases, and conduct testing for an MS Dynamics F&O implementation for our financial services client
QA Lead to create test plans/cases, and conduct testing for an MS Dynamics F&O implementation for our financial services client. Reporting to the Director of Applications and IT Transformations, the Quality Assurance & Test Lead, D Finance, will be a part of an implementation of Microsoft Dynamics F...
Ceridian Dayforce HCM Team Lead - Managed Services
This role demands a seasoned professional with a minimum of 5 years of experience in leading client engagements, managing a team while executing on engagements leveraging their technical, problem-solving, and leadership skills to ensure optimal service delivery and client satisfaction. Provide exper...
Senior Project Manager to lead multiple enterprise projects within a PMO for our financial services client
Senior Project Manager to lead enterprise digital projects within an PMO for out financial services client . Must be able to manage a team of technical resources. Excellent communication for internal collaboration and external client discussions. ...