Senior Revenue Operations Analyst

Lightspeed is looking for a full-time Revenue Operations Analyst for our Global Revenue Operation Management Team. By analyzing and optimizing operational data, you'll accelerate and improve our ability to make decisions by ensuring we have access to timely and accurate information.

If you love digging into the root causes of problems, finding patterns, and working with multiple teams, then this is the role for you.

The Revenue Operations team is core to the success of our go-to-market functions.

Role :

• Gather requirements and translate business problems into structured quantitative problems.
• Build clear and insightful reports. Improve the Go-to-Market reports' reliability, accuracy, clarity, and production time.
• Work with functional departments to draw business insights from the analytical output, derive business recommendations, and present them through compelling data stories and visualizations.
• Ensure that the business processes in place enable accurate data integrity and put in place necessary corrective measures in a timely manner.
• Collaborate with our corporate data team to design accurate and relevant Go-to-market datasets, reports, dashboards, and analyses for operational and strategic initiatives.
• Synthesize findings and extract key messages for core stakeholders.
• Work on ad hoc projects as assigned; such as assessment of new business activities or change of process.

Experience :

• Strong business acumen and ability to translate business needs into data requirements.
• Knowledge of Looker or other BI tools like Tableau or Power BI.
• Experience driving cross-functional outcomes, ideally with stakeholders as diverse as IT, IS, GTM Ops, Sales, and Marketing.
• Distinctive analytical skills and passion for data with the ability to conduct data-driven analysis, turning it into actionable business insights, and experience building tools and dashboards.
• Experience working with Salesforce or other CRM systems.
• Bachelor's degree in Finance, Business Technology Management, Statistics, Mathematics, or any other related fields, Business analytics.

Skills :

• Ability to multitask.
• Great at understanding the business context.
• Willingness to learn new data systems.
• Ability to take directions and communicate issues.
• Ability to work independently.
• Great attention to data accuracy and integrity.
• You are self-motivated and detail-oriented.
• Ability to work in a fast-paced environment and embrace a rapidly changing environment with the ability to manage well through ambiguity and complexity.
• Strong analytical skills and organizational skills.

Benefits :

• Join a growing team and help us move to the next level.
• Amazing benefits & perks, including equity for all Lightspeeders.
• Constant development of both your skill-set and business acumen with limitless growth opportunities.
• Lots of autonomy, flexible work culture.
• Innovation time to explore and learn at work.
• Shaping the company by joining cultural & technical committees.
• Tons of growth opportunities into technical or people management roles.
• Opportunity to join a fast-paced, high-growth company.
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story.
• And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.
• Lightspeed equity scheme (we are all owners).
• Flexible paid time off and remote work policies.
• Health insurance.
• Contributions to your pension plan - RRSP.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Training opportunities to grow your skills and career.
• Volunteer day.
• Fully stacked kitchen (hot and cold beverages, meals served).
• Happy hours to build your relationships with colleagues after work.

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