Job Description
Job Description
As an Appliance Sales Professional , you will play a critical role in delivering a seamless and positive buying experience. This position focuses on maximizing sales performance, maintaining strong customer relationships, and driving customer satisfaction in a fast-paced retail environment.
This is a commissioned based role, with great expectations of making decent money.
Locations
Whitby, Ontario
Stoney Creek,
Must be available to work evenings, weekends, and peak retail periods.
Key Responsibilities
- Generate sales through in-store, phone, and email interactions with customers
- Greet customers and assist them with product selection based on their needs
- Maintain a high level of product knowledge to confidently present and recommend appliances
- Accurately enter and process customer orders using ePASS system
- Prepare quotes, confirm pricing, availability, and applicable rebates
- Participate in vendor training, product knowledge sessions, and merchandising activities
- Handle customer payments, deposits, and process cash sales when required
- Maintain detailed and accurate records of all customer communications and transactions
- Follow up on customer quotes and inquiries to support the full sales cycle
- Attend and represent the company at trade shows, events, and open houses when required
- Collaborate with store managers and team members to support store sales objectives
- Provide after-sales support and help resolve customer concerns promptly and professionally
- Maintain a clean, organized, and customer-friendly retail environment
- Stay informed about market trends, new products, and competitor offerings
Qualifications
Experience in retail sales preferred (appliance or home product experience is an asset)Excellent customer service, communication, and interpersonal skillsAbility to work independently and as part of a teamStrong organizational and time management skillsProficient in Microsoft Outlook, Windows, and CRM / order entry systemsCapable of explaining technical product features and benefits to a wide range of customersSelf-motivated, energetic, and results-driven with a strong work ethicStrong problem-solving and objection-handling skillsAble to travel occasionally for sales events or training