Responsibilities
- Lead the team to accomplish daily and weekly tasks and objectives.
- Champion a safe workplace culture by prioritizing safety training and accident readiness, ensuring all equipment is operated safely and efficiently.
- Cultivate a positive work environment where team members feel valued and motivated.
- Conduct daily analysis to optimize staffing levels and workflow efficiency.
- Uphold proper work protocols to maintain consistency and quality standards.
- Ensure team meets or exceeds performance metrics, including volume, productivity, and KPIs.
- Document user errors in the system to address and prevent future occurrences.
- Collaborate with the Manager to safeguard inventory integrity within the warehouse.
- Drive continuous improvement across all aspects of distribution operations.
- Document and report damages in accordance with company filing policies.
- Assist in implementing special projects as directed by the Manager.
- Engage in ongoing training, coaching, and development of staff, fostering transparent communication.
- Inspire team members with challenging assignments and coaching to promote individual growth and teamwork.
- Foster effective relationships with peers, team members, and managers to facilitate communication and collaboration across departments.
- Mediate conflict resolution among team members to maintain a harmonious work environment.
- Oversee daily operations, ensuring efficient processes are in place for space planning, storage, packing, and shipping, while ensuring timely delivery of materials.
- Perform daily reporting tasks, including shipping, reconciliation, KPI tracking, and monitoring incomplete sales orders.
Requirements
- The candidate must be able to communicate effectively in Chinese
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