Manager of Strategic Operations & Special Projects

About Toronto Metropolitan

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university.

Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university.

In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people.

Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day.

Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The Team

About the Office of Vice Provost, Students

• With a focus on responsiveness and empathy, the vice-provost, students oversees a portfolio of over 441 employees who work across the following core areas : The Office of the Registrar and Undergraduate Admissions & Recruitment;
• Athletics & Recreation; Student Affairs which includes student learning support, career services, housing, student life and community care (student conduct and advocacy, sexual violence support and education);
• Student Wellbeing which includes the medical centre, counselling, health promotion, academic accommodations and testing;

and International Enrolment.

The Office of the Vice-Provost, Students (OVPS) actively supports the university’s academic plan, and its strategic priority of enabling greater student engagement and success through exceptional experiences.

The Opportunity

The Manager of Strategic Operations & Special Projects is responsible for efficiently planning, coordinating, and executing administrative functions, programs, and activities within the Office of the Vice-Provost, Students.

This role supports the Executive Director, OVPS, by organizing and managing issues and information to advance the office's goals and ensure smooth workflow.

Additionally, the manager provides administrative, communications, and issues management support to the Vice-Provost, Students, in collaboration with the Executive Director.

The position also leads research initiatives and special projects, while serving as the primary point of contact for the Office.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications :

• Completion of a post-secondary degree is required, preferably in business administration or another related field.
• A minimum five years of relevant experience providing executive administrative support to senior management, ideally within a similar organization.
• Proven ability to prioritize issues, manage files efficiently, engage in high-level planning, and apply strong problem-solving, written, and verbal communication skills to collaborate effectively with a diverse group of individuals.
• Political and / or policy acumen.
• Strong interpersonal skills, including the ability to handle sensitive and confidential issues appropriately.
• Excellent customer service skills including the ability to deal professionally, diplomatically and sensitively with all types of individuals.
• Strong organizational skills, adaptability, and flexibility.
• Strong analytical and decision-making skills.

Leadership Competencies

Leaders at TMU are required to demonstrate the following Leadership Competencies :

• Acts with Integrity : Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
• Builds Relationships of Trust & Collaboration : Actively builds a culture of trust and fosters meaningful relationships.
• Leads Inclusively : Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
• Demonstrates Organizational Acumen : Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
• Drives Vision & Results : Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.

TMU Perks

There is something for everyone! Employees are eligible for many benefits, services, and discounts that Toronto Metropolitan University has to offer :

• that provides two weeks of paid time off in addition to your vacation.
• Group benefits include health and dental, employee and family assistance programs (EFAP), and more!
• for eligible employees and their spouse and / or dependent(s) and for eligible employees.
• A defined benefit pension plan.
30+ days ago