Senior Collector - Third Party Collections

Job Description

Job Description

Senior Collector Third Party Collections

Financial Debt Recovery Ltd. is a leading single provider for all corporate credit and revenue management needs, focused on collection services for accounts in a working environment where collectors are motivated and encouraged to perform.

An on-going training program focuses on ensuring their successes. We are currently growing our Richmond Hill operations and are looking to augment our existing recovery team.

Full Time- Permanent - ONSITE

Schedule :

Monday, Wednesday & Thursday : 8 : 30AM- 5 : 00PM

Tuesday : 8 : 30AM- 7 : 30PM

Friday : 8 : 30AM - 4 : 00PM

Plus, one Mandatory Saturday shift per month : 8 : 30AM- 12 : 00PM

Salary : Competitive salary and health benefits plus commission and bonuses.

Senior Collection Specialist

Financial Debt Recovery Ltd. is seeking highly experienced Senior Collection Specialists to join our dynamic team specializing in 3rd Party collections.

The ideal candidate will have a proven track record in effectively managing accounts receivable, negotiating payment arrangements and maintaining compliance with all relevant regulations.

Ideal candidates will use their experience to be the driving force behind our intermediate and junior collection staff, while meeting monthly deliverable targets.

Responsibilities

• Initiating outbound calls, receiving inbound calls from consumers
• Create and maintain working relationships with debtors to ensure success
• Understand scenarios involving debtors’ lack of ability and / or intent
• Develop and implement solutions to cure accounts in an efficient and time-sensitive manner
• Meet call volume and duration goals each day
• Keep track of progress toward targets
• Skip tracing will be required
• Excellent attention to detail and organizational skills

Qualifications

• 3+ years’ collections experience; 1st or 3rd party, retail or purchase paper
• High energy, a positive attitude, be a team player and motivated by money
• Sound judgment and decision-making skills
• Able to achieve results based on individual and team goals
• Must be willing to receive positive critique in order to enhance personal growth and performance
• OSSD or equivalent
• Motivated, self-starter mentality
• Negotiation / sales skills required
• Knowledge of CUBS or DRS systems are an asset
• Bilingual is an asset

Benefits & Perks

• Competitive salary, paid training, and a bonus and commission structure
• Incentives and monthly contests : prizes, trips, rewards, employee appreciation and bonuses
• Staff BBQ and Company Events
• Free on-site parking
• Group Benefits (health, life, dental insurance plan)
• Paid time off.
• Ongoing training and career advancement opportunities
• Competitive salary with career advancement opportunities
• Comprehensive health benefits, including Life and LTD insurance
• Strong team culture
• Management grooming

Seize the opportunity to advance your career in financial services!

Come join our team!

NOTE : The Financial Debt Recovery is an equal opportunity employer committed to diversity and inclusion within the workplace.

Accordingly, Financial Debt Recovery will provide accommodations throughout the recruitment, selection and / or assessment process or during employment to applicants with disabilities.

If you require accommodation at any time throughout your recruitment, selection / assessment or employment thereafter, you should contact the HR department and advise.

Subsequently, Financial Debt Recovery shall make every reasonable effort to provide appropriate assistance. Financial Debt Recovery Ltd.

is an equal opportunity employer; however, only qualified applicants will be contacted.

Company Description

Le groupe de sociétés FDR

Financial Debt Recovery Ltd. répond aux besoins des entreprises en matière de gestion du crédit et des revenus, en se concentrant sur les services de recouvrement des comptes.

FDR fournit des services de recouvrement à un large éventail de grandes organisations canadiennes à travers le pays. Nos clients comprennent actuellement l’Unité de gestion des collections du gouvernement de l’Ontario, les plus grands portefeuilles automobiles, de nombreuses banques à charte du Canada et une vaste base commerciale de clients.

Nos clients comptent désormais sur FDR pour des résultats éprouvés et une assistance dans la gestion de leurs portefeuilles en contrôlant les impayés et en augmentant les recouvrements.

Agility One Outsourcing fournit à ses clients des solutions commerciales de gestion de centre d'appels et d'externalisation.

Notre activité s'appuie sur des systèmes de pointe et une technologie de pointe.

FDR Ltd / Agility One Outsourcing Inc. est un employeur garantissant l'égalité des chances et engagé en faveur de la diversité et de l'inclusion sur le lieu de travail.

En conséquence, nous fournirons des aménagements tout au long du processus de recrutement, de sélection et / ou d'évaluation ou pendant l'emploi aux candidats handicapés.

Si vous avez besoin d'aménagements à tout moment au cours de votre recrutement, sélection / évaluation ou emploi par la suite, veuillez contacter le service des ressources humaines et nous en informer.

Par la suite, nous ferons tous les efforts raisonnables pour fournir une assistance appropriée.

The FDR Group of Companies

Financial Debt Recovery Ltd. provides corporate credit and revenue management needs, focused on collection services for accounts.

FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest automotive portfolios, many of Canada’s chartered banks, and an extensive commercial base of clients.

Our clients have come to rely on FDR for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.

Agility One Outsourcing provides clients with call centre management and outsourcing business solutions. Our business is supported by state-of-the-art systems and advanced technology.

FDR Ltd / Agility One Outsourcing Inc. is an equal opportunity employer committed to diversity and inclusion within the workplace.

Accordingly, we will provide accommodations throughout the recruitment, selection and / or assessment process or during employment to applicants with disabilities.

If you require accommodation at any time throughout your recruitment, selection / assessment or employment thereafter, please contact the HR department and advise.

Subsequently, we shall make every reasonable effort to provide appropriate assistance.

Company Description

Le groupe de sociétés FDR r n r nFinancial Debt Recovery Ltd. répond aux besoins des entreprises en matière de gestion du crédit et des revenus, en se concentrant sur les services de recouvrement des comptes.

FDR fournit des services de recouvrement à un large éventail de grandes organisations canadiennes à travers le pays. Nos clients comprennent actuellement l’Unité de gestion des collections du gouvernement de l’Ontario, les plus grands portefeuilles automobiles, de nombreuses banques à charte du Canada et une vaste base commerciale de clients.

Nos clients comptent désormais sur FDR pour des résultats éprouvés et une assistance dans la gestion de leurs portefeuilles en contrôlant les impayés et en augmentant les recouvrements.

r n r nAgility One Outsourcing fournit à ses clients des solutions commerciales de gestion de centre d'appels et d'externalisation.

Notre activité s'appuie sur des systèmes de pointe et une technologie de pointe. r n r nFDR Ltd / Agility One Outsourcing Inc.

est un employeur garantissant l'égalité des chances et engagé en faveur de la diversité et de l'inclusion sur le lieu de travail.

En conséquence, nous fournirons des aménagements tout au long du processus de recrutement, de sélection et / ou d'évaluation ou pendant l'emploi aux candidats handicapés.

Si vous avez besoin d'aménagements à tout moment au cours de votre recrutement, sélection / évaluation ou emploi par la suite, veuillez contacter le service des ressources humaines et nous en informer.

Par la suite, nous ferons tous les efforts raisonnables pour fournir une assistance appropriée. r n r n r n r nThe FDR Group of Companies r n r nFinancial Debt Recovery Ltd.

provides corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country.

Our clients currently include the Ontario Government Collection Management Unit, the largest automotive portfolios, many of Canada’s chartered banks, and an extensive commercial base of clients.

Our clients have come to rely on FDR for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.

r n r nAgility One Outsourcing provides clients with call centre management and outsourcing business solutions. Our business is supported by state-of-the-art systems and advanced technology.

r n r nFDR Ltd / Agility One Outsourcing Inc. is an equal opportunity employer committed to diversity and inclusion within the workplace.

Accordingly, we will provide accommodations throughout the recruitment, selection and / or assessment process or during employment to applicants with disabilities.

If you require accommodation at any time throughout your recruitment, selection / assessment or employment thereafter, please contact the HR department and advise.

Subsequently, we shall make every reasonable effort to provide appropriate assistance.