Manager

A career as a Manager in the Counterpart Documentation Center (CDC) at the National Bank of Canada is to be a committed leader within Operations Financial Markets.

In this role, you will work with a dynamic, evolving team where the work is stimulating and diverse. You will implement the necessary actions for the delivery of the service offering while aiming to improve the efficiency, productivity and profitability of the sector.

You will also be responsible for motivating and optimising the contribution of your team, while promoting their growth and the development of their skills through personalize coaching.

You will work with the team responsible for supporting international subsidiaries and branches of the Bank, as well as the Financial Institutions Group in the in the execution of due diligence and regulatory onboarding of counterparties with the aim of ensuring an optimal customer experience and contributing to the success of Financial Markets and the transformation of Operations.

Your job

• Manage a team of 9 professionals responsible for delivering the various activities
• Develop and maintain an expertise in due diligence, applicable regulations and counterparty lifecycle management
• Provide customer-centric support to customers and internal partners
• Simplify and improve processes related to daily activities
• Build and maintain strong relationships with multiple stakeholders (Front Office, Compliance, Risk Management, IT, etc.

and ensure to maintain ongoing effective communication

• Develop, implement and evolve controls and tools to achieve high quality standards and minimize operational risks
• Act as a coach and guide the team to develop their potential by identifying learning and development opportunities while strengthening versatility

Your team

This position reports to the Senior Manager - Counterparty Documentation Center and is located in downtown Montreal.

This position is for a person who enjoys managing, coaching and supporting a team within Financial Markets Operations, and who is passionate about AML / KYC and regulatory onboarding.

You have excellent knowledge of various regulations, primarily the Proceeds of Crime Laundering and Terrorist Financing Act, compliance standards applicable to relationships with banks, as well as regulations related to institutional clients in financial markets.

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues achieve what they love in life, we are united.

We know we can count on our colleagues to share knowledge and help each other.

Prerequisites

• Bachelor's degree related to the sector of activity and 6 years of relevant experience OR Master's degree related to the sector and 4 years of relevant experience
• Experience in personnel management and stakeholder management
• Experience in Financial Markets
• Good knowledge of the Proceeds of Money Laundering and Terrorist Financing Act
• Experience in process improvement and automation
• Organizational capacity in managing daily activities and the impact of projects
• Demonstrated ability in change management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas.

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!!