(Remote) Business Analyst

Advanced Utility Systems is seeking a Business Analyst to join the team!

The primary objective of this role is to facilitate and work collaboratively with our staff and customers to analyze enhancements to our suite of products, in order to assist our clients in utilizing CIS Infinity and complementary products for their critical daily business processes.

This exciting and challenging position requires a self-motivated individual who is committed to quality and development best practices.

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be :

• Leads and / or assists with customer projects / initiatives with the various business and project teams to prepare business cases, understand scope limitations, manage expectations during project implementation and ensure knowledge transfer to customer and internal resources.
• Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
• Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
• Identifies scope changes and completes analysis to determine impact to project benefits and risks
• Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
• Collaborates with technology partners and provides recommendations to support development of system requirements and design, testing plans, artifacts / deliverables to ensure business needs are met
• Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements
• Ensures timely notification and escalation of possible issues / problems while assessing options and recommendations for prompt resolution

What we are looking for :

• 2 or more years of experience in a Business Analyst role
• Outstanding written and oral communication skills in English
• Excellent attention to detail and focus on quality and accuracy of delivered documentation
• Experience with CIS / utility billing or local government ERP software applications an asset
• Knowledge of JIRA tools an asset
• Knowledge of SQL Server and / or Oracle is an asset
• Knowledge of key technologies - C#, REST, HTML5, JS frameworks is an asset
• Relevant bachelor's degree or diploma or equivalent work experience

What we can offer :

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision paid 100% by Harris starting from your first day of employment
• Employee stock ownership and RRSP / 401k matching programs
• Lifestyle rewards
• Remote work and more!

About us :

Advanced Utility Systems was established in 1997 to provide Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities.

With more than 150 successful customer deployments across North America, Central America, South America and the Caribbean, Advanced has the experience required to deliver a successful implementation of your mission critical CIS.