Department Manager - Franchise

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued as we shape the future of Canadian retail, together.

Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We have opportunities for hard working, enthusiastic and reliable people just like you.

Responsibilities :

• Properly train staff to understand the policies and procedures and know how to communicate effectively with the customer
• Schedule department appropriately to meet business needs
• Handle customer complaints in a proper and efficient manner
• Comply with all Health and Safety and Food Safety policies within the store and ensure that all policies are followed by staff
• Train and motivate staff
• Delegate and prioritize workload for staff
• Effectively merchandise advertising and promotional programs
• Recommend aggressive and achievable sales goals
• Maintain up to date information about market trends and competitor activities
• Receiving, storing and handling of the product to ensure efficient, effective results
• Ensure proper product rotation as required
• Ensure proper signage for produce displays to enhance sales / profits
• Ensure pricing integrity
• Accountability for store in the absence of the Franchisee including key carrying and alarm responsibilities
• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified.

Qualifications / Experience :

• 2 years Produce Management experience preferred
• Demonstrated understanding of critical success factors for the no frills concept as a discount food store focusing on low price image.
• Demonstrated understanding of the produce department’s impact on store performance in the following ways :

o merchandising to appropriate No frills standards

o maintaining and ordering proper inventories

o checking invoices for proper pricing

o maintaining cleanliness to appropriate standards

• Excellent communication skills
• Demonstrated Customer focus
• Ability to manage people
• Ability to work with minimal functional direction
• Solid knowledge of all aspects of the produce area, operations and products.
• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

Thank you for your interest, however only qualified applicants selected for interview will be contacted.

At Peter & Suzi's No Frills, we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact.

Our approach to sustainability and social impact is based on three pillars Environment, Sourcing and Community and we are constantly looking for ways to demonstrate leadership in these important areas.

Our CORE Values Care, Ownership, Respect and Excellence guide all our decision-making and come to life through our Blue Culture.

We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop.

We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note :

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE : The Employer noted in this posting is an independently owned corporation ( Franchisee ) which is licensed to use the No Frills trademark(s) by Loblaws Inc.

Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.