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Dispatcher – Vancouver

On Side Restoration
Vancouver, BC, CA
$50-$60 an hour
Permanent
Full-time

Compensation : $50, $60, / year (full-time / permanent)

Is Tetris your favourite game? If you’re fascinated by mastering a challenge with a ridiculous number of moving parts and you may have actually herded cats before, then you need to read the Dispatching job below!

The Job Dispatcher

Dispatchers play an integral role in keeping customer satisfaction high by maintaining a professional and empathetic demeanor while dispatching On Side Restoration crews to jobs in a timely manner.

Knowing who to call, when to call them and what the steps are in the restoration process is all just a regular part of being a Dispatcher.

Dispatchers are responsible for :

  • Dispatching crews to save the day when disasters hit.
  • Understanding scope of work and skills needed on a job site.
  • Scheduling work with property owners.
  • Managing sub-trade schedules.
  • Managing crew mix and on-call availability.

What you bring :

  • Excellent phone and computer skills (MS Office Word, Excel and Teams familiarity is a must).
  • Knowledge of construction, knowing what trade to schedule and when.
  • Superior customer service skills and a genuine desire to help people.
  • Unparalleled organizational skills.
  • Conscientiousness, never leaving a task before it’s complete.
  • Curiosity, you’re always asking questions and want to know the rest of the story

Of Note :

Major Disasters can strike at any time so after hours on-call work may be required when major weather events occur.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT to start you off on a career path you’ll love, we WANT you to be fulfilled by your work and we WANT to provide you with a steady pay-cheque.

We also love that we’re able to provide an employee assistance program, RRSP matching program, excellent health plan which includes extended medical (chiropractic, massage, acupuncture, vision, and more!) dental, long-term disability (LTD) and life insurance.

We provide on the job training with opportunity for development promotions and national career movement are yours for the taking (well, with a few months under your belt).

At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

13 days ago
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