Director of Technology and Innovation Services

Overview / Background

The Town of Whitby is one of Canada’s fastest growing communities located in the heart of Durham Region in

southern Ontario. It is home to approximately , residents and more than 2, businesses and is the

second largest municipality in the Regional Municipality of Durham. Whitby combines a small town

atmosphere with the sophistication and amenities of a larger urban centre. Located on the shores of Lake

Ontario, Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with two

marinas, year round sports and recreation activities, parks, trails, beaches and a robust arts and culture

scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day. With a

population projected to grow to , people within the next 7 years, Whitby has an exciting and aspiring

future.

Position / Responsibilities

Reporting to the Head of Organizational Effectiveness, the Director, Technology and Innovation Services

provides strategic leadership and oversees the full scope of the Town’s technology and digital transformation

functions. This role is responsible for the day-to-day operations of the Technology and Innovation Services

division, including client services, business solutions, infrastructure and security services, and digital

transformation initiatives.

The Director leads the delivery of secure, effective, and forward-looking technology

solutions that support the Town’s Corporate Information Technology and Digital Strategic Plan, Community

Strategic Plan, and other departmental strategies, while advancing innovation, service excellence, and

organizational transformation.The salary range for the role is $, to $, per annum ( rate) .

Candidate Requirements

The ideal candidate will hold a university degree in Computer Science, Computer Engineering, Information

Systems, or a related field (or equivalent experience), with a master’s degree in information technology

management, PMP certification, Lean (Green Belt or higher), and designations in service management,

business relationship management, or organizational change considered assets. They will bring a minimum of

fifteen years of experience in enterprise technology environments and seven to ten years of

senior leadership experience within a complex public-sector or municipal organization, with expertise in

digital transformation, cybersecurity, infrastructure, and data management. Experience supporting or leading

enterprise system implementations, including Workday, and strong capabilities in strategic budgeting,

procurement, vendor negotiation, contract management, and technology risk mitigation are required.

The successful candidate will have proven experience leading medium to large teams with an innovative,

forward-thinking mindset and the ability to balance multiple stakeholder priorities with political acumen.

They will bring an enterprise-wide perspective, demonstrate strong change leadership, and deliver large-

scale, complex projects by effectively balancing speed and agility with planning and responsivenes