Shift Dispatcher

Armour Transportation Systems is hiring a Dispatcher at our Edinburgh Drive, Moncton, New Brunswick location to organize, plan, coordinate, and communicate the efficient and effective movement of equipment and freight while providing superior service to our customers.

Responsibilities

Essential Duties and Responsibilities

• Work with all departments, terminals, and customers to remove barriers in the movement of equipment and freight.
• Provide clear communication to drivers, ensuring they are equipped with the necessary paperwork and information to complete their job successfully.
• Assist internal teams as needed, guaranteeing special circumstances for both planning and revenue are captured.
• Coordinate equipment utilization and maintenance, including looking for opportunities to reduce empty miles.
• Attend any pre-planned meetings, training sessions and events (i.e., transition meetings, daily review, safety meetings, and employee events).
• Work with drivers to plan vacation coverage each week and update supervisors on the visibility plan.

Working Conditions

• Fast-paced environment.
• Ability to work 2-3-3-2 - 12 hour shifts (9:00 am - 9:00 pm)
• Ability to handle a high volume of customer and driver communication, including via email, satellite, and phone.

Qualifications

Essential Competencies

• Excellent time management skills with the ability to multitask and meet deadlines.
• Self-motivated with the ability to make analytical decisions.
• Ability to lead a group or groups and communicate effectively with these groups.
• Able to analyze situations, identify problems or conflicts, and negotiate win-win scenarios.

Technical Skills

• Experience and understanding of the TruckMate system are considered an asset.
• Strong knowledge of Microsoft Office, with the ability to prepare reports in Word and Excel.
• Strong typing and computer skills.

Work With Us

About Armour Transportation Systems

Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies, and a Top Fleet Employer.

Founded in the early s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4, pieces of equipment, nine maintenance facilities, over , square feet of warehouse space, and more than 2, team members.

Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.