- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Work setting
Manufacture
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
Bilingual - Technical Support Representative 2
Promote and maintain high-quality technical support standards within the Technical Support department. The focus of a Technical Support Representative is first and foremost to ensure a high-quality experience for each patient by appropriately engaging and connecting with them. May assist in training...
technical support representative
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...
Technical Support Representative - Remote Vancouver or Toronto
Under the supervision of the AMS “Advanced Managed Services” Canada Technical Support Manager, the Technical Support Rep. Provide excellent customer service and technical support for CCTV systems and access control via phone, email, & various remote access technologies. Able to provide excellent end...
technical support representative
Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficulties. ...
technical support representative
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...
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