technical support representative

Utilize our support ticketing system ; Respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion. We are looking for Technical Support representatives in Vancouver for our rapid...

The key objectives of this role include, but are not limited to:Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfactionUtilize our support ticketing system ; Respond to incoming...

Mentor and guide Junior and Intermediate support representatives, providing regular training sessions and support. Maintain an advanced understanding of FISPAN software and products to facilitate effective troubleshooting of complex technical issues. Work closely with cross-functional teams to resol...

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...

Candidate Background Occupational Categories.Engineering/ Manufacturing/ Production/ Operations.University - Associate's Degree/Graduate Diploma/2 Years.Base Salary $75,000 + Bonus + Company Vehicle.Candidate must be located near Vancouver.Diploma or degree in Mechanical Engineering or equivalent ex...

My Client is Looking for a professional Sales Person who will follow up with Customers systemically according to the procedure established by the Internal Sales Supervisor.This Follow up will be used to ensure Satisfaction for Customers who have purchased equipment and thus offer new services.Also P...

We are hiring a customer service representative to manage customer queries and complaints. Customer Service Representative Responsibilities:. Managing a team of junior customer service representatives. Customer Service Representative Requirements:. ...

Technical Support Expert / Support Engineer / Customer Success Engineer. The Technical Support Engineer position is pivotal, blending deep technical know-how with a strong commitment to customer satisfaction. We are seeking a Technical Support Engineer to become an integral part of our globally expe...

Eneon is seeking a Technical Sales Specialist who will work with Eneon Sales personnel and clients to develop effective battery energy storage solutions based on client requirements and present those solutions in the form of budgetary or detailed proposals and presentations. The Technical Sales Spec...

What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...