Manager, Office Services

Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity.

These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of we’re here to help people is what motivates us to keep the amazing talent we attract, for a long time.

We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members.

We have over 200 offices across Canada, ask us about our flexible work arrangements!

We have an opening for a Manager, Office Services in our Central Alberta branch on a Permanent Full Time Basis.

As part of our employee promise, here are some of the many perks of working with us :

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
• Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023

What the Role Entails :

• Manage regional admin services and support such as the triage team
• Centralized recruitment lead for PL and CL
• Centralized point of contact for all marketing / advertising initiatives
• Centralized coordinator for all office supplies
• Oversee the overall adequate manning of our branches across the Region. Provide advice to regional and local managers on employees’ vacation requests.
• Support a strong employee engagement in the region by leading and coordinating engagement initiatives, diversity and inclusion initiatives as well as promoting a strong community presence.
• Manage all contracts and facilities administration duties of all locations in Southern Alberta, including being the main point of contact with our corporate Facilities team
• Maintain excellent relationships with our local vendors
• Meet regularly with Southern Alberta Regional PL and CL managers and support our strategic goals by enabling operational and administrative initiatives for the Region.
• Maintain excellent relationships with Insurance company representatives both in underwriting and management and lead projects related to regional training and audits.
• Works effectively with all internal PL and CL leaders in the region to ensure a high level of coordination of resources is achieved and support optimal growth.
• Take on regional projects as deemed necessary

The Successful candidate will have :

• If you feel you have the equivalent skills, please apply*
• Post-Secondary Education
• Minimum of 5 years relevant work experience
• Willing to obtain a Level 1 General license
• Organized and efficient
• Strong management skills
• Experience in Marketing
• Strong teamwork and collaboration skills.
• Analytical reading and interpretation of numbers
• Excellent problem-solving and decision-making skills.
• Excellent verbal and written communication skills
2 days ago