- Education :
- Expérience :
Education
Bachelor's degree
Work setting
Troubleshooting
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Troubleshoot and resolve technical problems
- Answer clients' inquiries and provide information
- Answer telephone and relay telephone calls and messages
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Ability to work independently
Personal suitability
- Excellent oral communication
- Initiative
- Organized
- Team player
- Honesty
Experience
Will train
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 35 hours per week
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