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contact centre manager
contact centre managerDOCUdavit Solutions • Toronto, ON, CA
contact centre manager

contact centre manager

DOCUdavit Solutions • Toronto, ON, CA
5 days ago
Job type
  • Full-time
Job description

Overview

Languages : English

Education :

  • Bachelor's degree

Experience

2 years to less than 3 years

On site : Work must be completed at the physical location. There is no option to work remotely.

Budgetary responsibility :

  • 0 - $100,000
  • Responsibilities

  • Sort the technical problems in order to help the employee with established procedures
  • Monitor and evaluate
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Prepare and submit reports
  • Establish work schedules and procedures

  • Co-ordinate activities with other work units or departments
  • Train staff / workers in job duties, safety procedures and company policies
  • MS Office
  • Supervision

  • 11-15 people
  • Customer service clerk
  • Additional information

  • Security and safety : Criminal record check
  • Transportation / Travel information

  • Public transportation is available
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Personal suitability

  • Accurate
  • Dependability
  • Organized
  • Reliability
  • Team player
  • Interpersonal awareness
  • Benefits

  • Health care plan
  • Other Benefits

  • Free parking available
  • #J-18808-Ljbffr

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    Contact centre manager • Toronto, ON, CA

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