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contact centre manager
contact centre managerDOCUdavit Solutions • Toronto, ON, CA
contact centre manager

contact centre manager

DOCUdavit Solutions • Toronto, ON, CA
Il y a 5 jours
Type de contrat
  • Temps plein
Description de poste

Overview

Languages : English

Education :

  • Bachelor's degree

Experience

2 years to less than 3 years

On site : Work must be completed at the physical location. There is no option to work remotely.

Budgetary responsibility :

  • 0 - $100,000

    • Responsibilities

  • Sort the technical problems in order to help the employee with established procedures
  • Monitor and evaluate
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Prepare and submit reports

    • Establish work schedules and procedures

  • Co-ordinate activities with other work units or departments
  • Train staff / workers in job duties, safety procedures and company policies
  • MS Office

    • Supervision

  • 11-15 people
  • Customer service clerk

    • Additional information

  • Security and safety : Criminal record check

    • Transportation / Travel information

  • Public transportation is available

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment

    • Personal suitability

  • Accurate
  • Dependability
  • Organized
  • Reliability
  • Team player
  • Interpersonal awareness

    • Benefits

  • Health care plan

    • Other Benefits

  • Free parking available

    • #J-18808-Ljbffr

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