Job description Customer Service Representative Office is located in North York, Toronto Summary for Customer Service Representative/Counselling Assistant Work with the clients and mutual creditors of Consolidated Credit Counseling Solutions of Canada in the areas of consumer credit and personal finance. Consolidated Credit works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster.
You can be part of this team working in a fast paced, multi-channel contact centre and make a difference every day.
Role Description for Customer Service Representative As a Customer Service Representative, you will interact with clients and creditors via phone calls, chats, emails and portal communication assisting them with their questions and providing solutions to any problems they may encounter.
What to Expect: Processing caller requests.
Helping callers understand account information.
Providing issue resolution.
Send educational material that are responsive to our callers' needs.
Resolves all follow-up items, including issues related to delinquencies, payoffs and refunds.
Resolve creditor & or caller inquiries by making outbound calls.
Any other tasks as assigned by the Supervisor.
Handle Customer Service issues for clients.
Paid Training Minimum Requirements for Customer Service Representative High School diploma or equivalent Strong people skills and be able to communicate Knowledge and use of PC Systems and MS Office applications is a must Ability to work independently Self-motivated, willingness to constantly improve Attention to detail and be able to multi-task and prioritize work on a daily basis This position is in office Proficient in both English and French By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.
VentureTech Solutions, LLC provides recruitment services for Consolidated Credit Counseling Serivces of Canada.
Keywords: Customer Service, Client Services, Call Centre Representative, Customer Service, Client Services, Call Centre Representative, Customer Service, Client Services, Call Centre Representative, Customer Service, Client Services, Call Centre Representative Job Type: Full-time Work Location: In person #LI-DNI Powered by JazzHR
Bilingual Counselling Assistant • North York, ON, CA
Headquartered in San Francisco, Goeschl Law Corporation provides comprehensive business immigration services to clients ranging from innovative startups to large multinationals.We help our clients ... Show more
BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more
Spécialiste bilingue, Règlements invalidité (règlements complexes et changements de définition).Lieu : À distance ou, si vous habitez proche d’un bureau, hybride - Kingston, Toronto ou Montréal.La ... Show more
Spécialiste bilingue, Règlements invalidité (règlements complexes et changements de définition).Lieu : À distance ou, si vous habitez proche d’un bureau, hybride - Kingston, Toronto ou Montréal.La ... Show more
Consolidated Credit Counseling Services of Canada.Office is located in North York, Toronto.Customer Service Representative.Work with the clients and mutual creditors of Consolidated Credit Counseli... Show more
Bilingual Customer Service Associate.Tech Mahindra - Canada (Remote).Communication with customers by voice and email to provide information about products and service offerings.Maintaining records ... Show more
Provide our clients with assistance in ordering searches including securities, PPSA, litigation, corporate searches, and NUANS requests.Assist in the flow of day-to-day operations, with a focus on ... Show more
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more
ASSOCIATE GENERAL COUNSEL - REMOTE WORK FROM HOME.Elevation Capital is a group of internationally impactful companies spanning consumer packaged goods, hospitality, technology, real estate, non-pro... Show more
Celebrating 54 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry.At-Sym-Tech we are looking for Associates who share our passion for innovation... Show more
In an exclusive partnership with a growing, Canadian‑headquartered private company, ALT is recruiting for a.Reporting directly to the management team, this executive role sits on the leadership tea... Show more
An insurance company that provides commercial insurance, surety bonds, warranty coverage, cyber liability, professional liability, and risk solutions for businesses across Canada and the U.Managing... Show more
Bilingual Claims Administrator.Redion Canada, part of Generali Group, is looking for a Bilingual Claims Administrator to join our team in Canada.Join our dynamic, fast-moving, international group a... Show more
BILINGUAL (French & English) SOCIAL WORKER.Casual, Fixed Term Contract: Up to 16hrs/week.Location: Remote (anywhere in Canada) .This position will assist in supporting persons living with lung canc... Show more
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more
Grow your HR career with Adecco in Markham, Ontario, as a Bilingual HR Coordinator.This role combines HR operations management with team support in a hybrid setup.You will provide exceptional HR su... Show more
Bilingual Customer Service Associate.Tech Mahindra - Canada (Remote).Communication with customers by voice and email to provide information about products and service offerings.Maintaining records ... Show more
Headquartered in San Francisco, Goeschl Law Corporation provides comprehensive business immigration services to clients ranging from innovative startups to large multinationals.We help our clients ... Show more
L Squared is a SaaS company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interface to organize, dis... Show more
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more
