Brown’s Bay Resort and Marina is seeking a dependable, hands-on Marina Operations Supervisor to oversee daily marina operations and support a safe, efficient, and welcoming waterfront environment. This role is well suited to an experienced marine professional with strong leadership skills, operational awareness, and a commitment to guest service.
Key Responsibilities
- Oversee daily marina operations, including docks, moorage, fuel dock, and waterfront facilities
- Ensure safe vessel movement, proper mooring practices, and compliance with marina safety standards
- Supervise, train, and schedule marina staff; provide on-site leadership and direction
- Assist guests with docking, moorage, fueling, and marina-related inquiries
- Monitor weather and marine conditions and respond appropriately to changing conditions
- Conduct regular dock inspections and coordinate minor repairs and maintenance
- Enforce marina policies professionally and consistently
- Coordinate with resort management, maintenance, and front desk teams
- Respond to emergencies, incidents, and guest concerns promptly and effectively
- Maintain accurate operational records, incident reports, and daily logs
Computer Knowledge & Administrative Skills
Experience using reservation and marina management systems to manage moorage availability and guest recordsAbility to accurately enter, update, and maintain reservation dataFamiliarity with inventory tracking and ordering systems for marina supplies, fuel, and operational materialsAbility to monitor stock levels, place inventory orders, and coordinate purchases with managementBasic proficiency with spreadsheets for tracking inventory usage, deliveries, and reordersComfortable using email and internal communication systemsExperience with point-of-sale (POS) systems for guest transactions is an assetQualifications & Experience
Previous experience in marina operations, marine services, or waterfront supervision preferredSupervisory or leadership experience considered a strong assetSolid knowledge of boating practices, dock operations, and marine safetyStrong customer service and communication skillsAbility to remain calm, professional, and decisive in emergency or high-pressure situationsPhysically capable of working outdoors and assisting with vessels and equipmentRestricted Operator Certificate Maritime (ROC-M) certification required or willingness to obtainFirst Aid certification preferredWork Environment
Seasonal position with potential for extensionIncludes weekdays, weekends, and holidaysOutdoor, waterfront resort settingWhy Work at Brown’s Bay Resort and Marina
Scenic oceanfront work environmentSupportive, team-oriented workplaceOpportunity to play a key role in daily marina and resort operationsOn Site accommodations negotiableHow to Apply :
Please apply with your resume and a brief cover letter outlining your relevant experience to esther@brownsbayresort.com